Dell.com leads in March high broadband response time

Dell in March provided the fastest response time for customers accessing the site using a high broadband connection, says Gomez Inc.

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At 2.75 seconds Dell was followed by Zappos (3.03 seconds), OfficeMax (3.60 seconds) and Foot Locker (3.89 seconds).

Using a dial-up connection, Gateway provided the fastest site response time at 38.02 seconds.

In March, a shopper with a high broadband connection could access a Top 50 retail site in 5.92 seconds, compared with 15.79 seconds for a low broadband connection and 57.83 seconds for dial-up.

Top 50 Web Site Performance Index: Response Time March 01 , 2007 - March 31 , 2007 Response Time (seconds) Rank Retailer Dial Up Low Broadband High Broadband 1 Gateway 38.02 11.87 5.49 2 Office Depot 41.46 12.43 5.18 3 Zappos 41.68 8.51 3.03 4 Sears 42.76 13.15 6.19 5 Quixtar 43.39 13.37 5.55 6 Office Max 44.09 10.22 3.60 7 Eddie Bauer 44.51 11.58 4.24 8 Neiman Marcus 44.63 12.83 6.16 9 Dell 44.70 8.85 2.75 10 Avon Shopping 44.97 12.36 4.43 11 J. C. Penney 45.16 10.36 4.03 12 Peapod 46.50 17.47 8.78 13 Footlocker 49.29 10.93 3.89 14 Nordstrom 49.42 14.37 5.70 15 L. L. Bean 51.49 12.88 4.81 16 Staples 52.09 13.23 4.80 17 Netflix 52.22 16.45 6.72 18 Cabelas 54.09 11.41 4.19 19 CDW 55.29 17.63 7.83 20 Scholastic 55.78 12.02 4.62 21 Overstock 56.27 18.06 7.78 22 Macys Store 56.55 13.65 4.84 23 HSN 56.60 14.43 5.25 24 Barnes and Noble 56.66 15.56 5.39 25 Williams-Sonoma 56.88 14.63 5.70 26 CompUSA 57.07 15.87 7.25 27 Drugstore 57.67 13.33 5.25   Benchmark Average 57.83 15.79 5.92 28 HP Shopping 58.92 15.27 5.68 29 Musicians Friend 60.30 13.72 4.26 30 PC Connection 61.10 19.90 9.50 31 Chadwicks 62.44 12.89 3.97 32 Victoria Secret 62.47 13.03 4.42 33 Amazon 62.61 14.99 5.19 34 Circuit City Home 62.77 15.17 5.03 35 1-800 Flowers 63.59 15.86 5.67 36 FTD 65.04 16.84 6.68 37 QVC 65.42 16.09 5.03 38 Costco 65.96 17.74 7.23 39 Buy.com 67.00 17.23 5.92 40 Newegg 67.49 16.42 5.65 41 Toys R Us 67.77 17.99 6.28 42 Apple Store 68.08 16.33 5.46 43 Tiger Direct 69.95 17.69 5.73 44 Gap 72.71 41.79 14.15 45 Wal-Mart 73.27 20.25 6.75 46 Oriental Trading 73.87 21.05 8.08 47 The Home Depot 74.22 21.90 8.03 48 Sony Style 74.82 23.69 7.29 49 Target 75.53 22.27 7.87 50 Best Buy 76.94 24.16 8.41 All data for this report is collected by the Gomez Last Mile network, 30 times an hour from Dial Up, Low and High Broadband users across the United States, 24 hours a day except between 3AM to 6AM EDT. Response Time is the average of each test measurement to download the web site content divided by the total number of tests. Copyright© 2007 Gomez, Inc.