April web site availability holds steady
Web shoppers in April could access a top 50 retail site with a high broadband connection an average of 99.26% of the time, compared with an average of 97.44% for a low broadband connection and 83.77% for dial-up, says Gomez Inc.
The retailers delivering the best site success rate in April included EddieBauer.com at 99.56%, OrientalTrading.com at 99.56% and Nordstrom.com with an average of 99.22%.
The web merchant providing the best low broadband availability was OfficeDepot.com at 99.35%.
 |
Top 50 Web Site Performance Index: Availability
April 01 , 2007 - April 30 , 2007
|
|
| Rank |
Retailer |
Dial Up |
Low Broadband |
High Broadband |
| 1 |
Zappos |
96.84 |
97.43 |
99.45 |
| 2 |
Eddie Bauer |
96.40 |
98.99 |
99.56 |
| 3 |
Office Max |
96.38 |
98.33 |
99.10 |
| 4 |
Office Depot |
96.26 |
99.22 |
99.39 |
| 5 |
J. C. Penney |
96.19 |
97.58 |
99.34 |
| 6 |
Avon Shopping |
95.72 |
98.99 |
99.22 |
| 7 |
Quixtar |
95.42 |
97.38 |
99.04 |
| 8 |
Footlocker |
95.32 |
98.01 |
99.45 |
| 9 |
Dell |
94.85 |
98.41 |
99.26 |
| 10 |
Neiman Marcus |
94.60 |
97.87 |
99.08 |
| 11 |
Sears |
94.48 |
97.88 |
99.47 |
| 12 |
PC Connection |
93.84 |
98.82 |
99.17 |
| 13 |
CompUSA |
92.76 |
98.42 |
99.18 |
| 14 |
Macys Store |
92.70 |
97.15 |
98.66 |
| 15 |
Gateway |
92.62 |
99.02 |
99.36 |
| 16 |
Staples |
92.44 |
97.58 |
99.29 |
| 17 |
Peapod |
92.42 |
98.77 |
99.30 |
| 18 |
Williams-Sonoma |
92.26 |
97.02 |
99.32 |
| 19 |
Cabelas |
91.89 |
97.16 |
99.36 |
| 20 |
Nordstrom |
91.75 |
98.00 |
99.51 |
| 21 |
L. L. Bean |
90.81 |
98.50 |
99.44 |
| 22 |
Scholastic |
90.35 |
97.26 |
99.45 |
| 23 |
CDW |
89.60 |
97.70 |
99.33 |
| 24 |
Circuit City Home |
89.51 |
97.82 |
99.44 |
| 25 |
Barnes and Noble |
89.13 |
97.33 |
99.47 |
| 26 |
Chadwicks |
88.60 |
97.06 |
99.60 |
| 27 |
Musicians Friend |
88.25 |
96.76 |
99.35 |
| 28 |
HSN |
88.08 |
97.59 |
99.10 |
| 29 |
Newegg |
86.43 |
97.37 |
99.30 |
| 30 |
Netflix |
86.14 |
98.62 |
99.46 |
| 31 |
HP Shopping |
85.94 |
96.95 |
99.07 |
| 32 |
Costco |
85.58 |
98.03 |
99.32 |
| 33 |
FTD |
85.24 |
98.25 |
99.25 |
| 34 |
Drugstore |
85.03 |
98.13 |
99.35 |
| 35 |
Overstock |
85.00 |
98.15 |
99.21 |
| 36 |
Victoria Secret |
84.69 |
96.01 |
99.13 |
| |
Benchmark Average |
83.77 |
97.44 |
99.27 |
| 37 |
1-800 Flowers |
82.69 |
97.52 |
99.33 |
| 38 |
Amazon |
81.64 |
97.57 |
99.38 |
| 39 |
Buy.com |
80.98 |
97.00 |
99.40 |
| 40 |
Apple Store |
74.17 |
96.64 |
99.01 |
| 41 |
The Home Depot |
72.84 |
95.49 |
99.01 |
| 42 |
Tiger Direct |
72.14 |
97.67 |
99.23 |
| 43 |
QVC |
69.80 |
96.85 |
99.56 |
| 44 |
Oriental Trading |
67.68 |
96.04 |
98.83 |
| 45 |
Best Buy |
60.34 |
94.49 |
98.58 |
| 46 |
Wal-Mart |
60.27 |
97.66 |
99.52 |
| 47 |
Target |
56.65 |
96.73 |
99.06 |
| 48 |
Gap |
55.25 |
94.70 |
98.97 |
| 49 |
Toys R Us |
44.62 |
96.64 |
99.48 |
| 50 |
Sony Style |
26.02 |
93.62 |
99.19 |
|
|
| All data for this report is collected by the Gomez Last Mile network, |
| 30 times an hour from Dial Up, Low and High Broadband users across |
| the United States, 24 hours a day except between 3AM to 6AM EDT. |
| Availability is determined by the percentage of tests that fail to |
| correctly load. |
CopyrightŠ 2007 Gomez, Inc.
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