Salem, Mass. - January 26, 2005 - Net Atlantic, Inc., an Internet Services company, today announced the release of its Live Support Pro(sm) web site software.
Net Atlantic`s Live Support Pro service allows web site owners to chat online with people who are visiting their web sites. The chat session is entirely text based, all done by computer keyboard. It`s also very easy to use, with virtually no training required.
"Live Support Pro can be a great strategic tool for any business or organizational web site," said Andrew Lutts, Net Atlantic President. "It`s an easy means of enabling web site visitors, who may have questions about products or services offered, to click on an icon and get answers right away. The pricing is very attractive, and Live Support Pro`s ability to grow with the volume of a web site is unlimited. Our goal is to help our customers succeed online by enabling them with the business-building Internet tools to do so. We`re delighted to offer Live Support Pro as our latest example of this."
Chat Now
The live web site support concept is being rapidly adopted by companies and organizations in order to provide better overall service online. Until now, telephone and email support have been the favored methods of communication with customers and prospects. However, the live support concept, providing instant and immediate response times, as well as elevated levels of service, offers the best direct means of turning web site visitors into customers It also works well providing customer service and technical issue support for current clients. Skilled operators can easily manage multiple incoming chat requests simultaneously.
Live Support Pro customers can select from a number of web chat icons representing the most popular reasons for chat initiation. Most often, chat conversation topics include sales, customer service, billing, and technical support. Other kinds of chat assistance can include help with online shopping, product availability, and shipping information.
Pricing for Live Support Pro starts at $19 per month.
About Net Atlantic
Founded in 1995, Net Atlantic provides online internet tools for businesses to help them succeed online. Customers include USA Bride, Boston Candle Company, New England Wheels, eBulkCandy, Siemens, Cessna Aircraft, Ropes and Gray, the Massachusetts Teachers Association, Columbia University, Texas A & M University, the Las Vegas Hilton, the Indigo Girls, Six Flags Amusement Park and the U.S. Food and Drug Administration (FDA). To learn more about Net Atlantic services, visit the web site at www.netatlantic.com or call 978-744-6885.
Contact:
Barbara Rudolph
Rudolph & Company
781-229-1811
bjr@rudolphandcompany.com
Back...
