Dell is tops in April broadband performance

Dell in April provided the fastest response time for customers accessing the site using a high broadband connection, says Gomez Inc.

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At 2.84 seconds Dell was followed by Zappos (3.49 seconds), OfficeMax (3.63 seconds) and J.C. Penney (4 seconds).

Using a dial-up connection, Office Depot provided the fastest site response time at 37.82 seconds.

In April, a shopper with a high broadband connection could access a Top 50 retail site in 5.92 seconds, compared with 15.25 seconds for a low broadband connection and 54.65 seconds for dial-up.

Top 50 Web Site Performance Index: Response Time April 01 , 2007 - April 30 , 2007 Response Time (seconds) Rank Retailer Dial Up Low Broadband High Broadband 1 Office Depot 37.32 11.92 5.01 2 Eddie Bauer 40.34 11.14 4.16 3 J. C. Penney 40.46 9.86 4.00 4 Office Max 40.67 10.30 3.63 5 Zappos 41.12 9.01 3.49 6 Dell 42.25 8.70 2.84 7 Quixtar 42.38 14.55 5.76 8 Avon Shopping 43.82 11.89 4.71 9 Gateway 44.00 12.39 5.70 10 Neiman Marcus 44.29 13.39 6.16 11 Sears 44.67 14.29 5.74 12 PC Connection 44.85 13.97 7.07 13 Staples 46.28 12.47 4.84 14 Peapod 46.28 18.07 9.02 15 Macys Store 46.80 12.20 4.53 16 Footlocker 48.13 10.88 3.78 17 Nordstrom 49.35 13.86 5.91 18 Williams-Sonoma 49.79 14.11 6.01 19 L. L. Bean 51.02 13.15 5.13 20 Cabelas 51.75 11.01 4.12 21 Chadwicks 51.79 10.74 3.54 22 Netflix 51.86 16.48 7.15 23 CompUSA 52.47 14.81 7.39 24 HSN 53.94 12.96 4.87 25 CDW 54.05 18.57 7.92 26 Barnes and Noble 54.09 15.16 5.60 27 Scholastic 54.17 11.35 4.17   Benchmark Average 54.65 15.25 5.92 28 Circuit City Home 55.55 13.58 4.92 29 Musicians Friend 57.28 13.29 4.55 30 Drugstore 57.31 14.60 5.75 31 HP Shopping 57.58 15.06 6.20 32 Newegg 58.14 14.63 5.61 33 Overstock 58.35 17.82 7.45 34 Victoria Secret 58.76 12.75 4.53 35 Amazon 60.59 14.94 5.61 36 Costco 61.20 17.98 7.43 37 Buy.com 61.73 15.89 5.94 38 QVC 61.78 14.64 4.55 39 FTD 62.06 16.29 6.37 40 1-800 Flowers 62.07 15.70 5.85 41 Tiger Direct 65.83 17.50 5.63 42 Apple Store 66.34 17.52 6.24 43 Toys R Us 66.70 21.09 7.47 44 Oriental Trading 67.23 19.98 7.72 45 The Home Depot 67.58 20.82 7.71 46 Sony Style 67.63 25.81 7.80 47 Wal-Mart 68.54 20.13 6.79 48 Best Buy 70.01 23.14 8.47 49 Target 71.43 23.37 9.22 50 Gap 81.08 28.87 11.81 All data for this report is collected by the Gomez Last Mile network, 30 times an hour from Dial Up, Low and High Broadband users across the United States, 24 hours a day except between 3AM to 6AM EDT. Response Time is the average of each test measurement to download the web site content divided by the total number of tests. Copyright© 2007 Gomez, Inc.