Gomez Extends Intelligent Internet Performance Management to New Level
Latest release enables faster problem identification and resolution by allowing unique visibility into end-user performance
WALTHAM, MASS., April 11, 2005 – Gomez®, Inc., the leading Internet performance management intelligence company, today announced the immediate availability of Gomez Performance Network (GPN) 6.0. The new release allows companies to more proactively identify and quickly resolve application performance problems and to confirm compliance with service level commitments.
GPN 6.0, by extending previously unavailable visibility of end-user performance levels, helps companies to proactively identify service impacting events and take immediate action. GPN 6.0 also allows companies to reduce the cost and complexity of resolving performance problems by enabling users to replay the steps that lead to an application failure.
“There are IT organizations today that still primarily rely upon the same customers who are responsible for driving revenue to also report potential application problems,” states Cameron Haight, Research Vice President, Gartner, Inc. “The inability of these organizations to leverage currently available monitoring tools to warn them of impending problems and to proactively take remedial actions to ensure consistent levels of service could have a major impact on their company’s key E-business initiatives.”
GPN 6.0’s Private PEER lets companies deploy a software agent to any location, kiosk, strategic customer or E-business critical site, and receive immediate alerts if performance problems develop. Private PEER also provides valuable insight to development, IT, and business departments that helps explain the root cause of the problem and restore the application to service. Additionally, Private PEER enables companies to manage service level agreements by providing detailed diagnostics of promised performance levels to specific users.
“We had an immediate need to demonstrate the performance delivered to our customer’s regional offices all over the globe,” commented Evan Shin, Vice President, Technical Services at Akamai. “Within a few days, Gomez’ Private PEER enabled us to establish real-time monitoring from offices located across four continents and understand the performance advantages delivered via the Akamai service. This insight into customer-specific performance allows us to identify potential problems more quickly and deliver greater value to our clients.”
In addition to Private PEER, GPN 6.0 includes a new dashboard, which helps companies to head off problems long before they impact an end-user. The dashboard’s visual display, coupled with its ability to support personalized notification strategies by user and departmental function, further enhances a company’s ability to proactively manage to service level commitments.
About Gomez
Gomez is the leading supplier of enterprise solutions that help companies to achieve and maintain the peak performance of their mission-critical Internet applications. Using Gomez products and services, enterprises reach performance excellence and meet or surpass their business goals. Founded in 1997, Gomez provides performance measurement, benchmarking, and competitive insight to Global 1000 companies across all industry segments, including financial services, e-commerce, information technology, and travel.
Gomez competes in the Internet Performance Management and e-business solutions space with companies that include Mercury Interactive Corp (MERQ) and Keynote Systems, Inc. (KEYN).
Gomez is Network Computing magazine`s "Editor`s Choice" for best Internet performance monitoring service.
Gomez, Gomez.com, Gomez Performance Network are trademarks and/or service marks of Gomez, Inc. All other trademarks are the property of their respective owners.
For more information contact Terry Meehan at tmeehan@gomez.com or 781-768-2100.
Visit the Gomez Performance Indices at www.gomez.com/performance_strategies/benchmarking.html
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