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How Top 50 retailers compare in overall bytes per second


Netflix Inc. provided visitors and shoppers with the most bytes per second in January, according to a new performance index by Gomez Inc.

The index of the web’s 50 largest retailers as ranked by annual e-commerce sales shows that customers using a high broadband connection, low broadband connection or dial-up on average could access about 23.7 bytes of information per second from Netflix.com. Netflix was followed by Eddie Bauer (14.8 bytes), Peapod (8.8 bytes), Nordstrom (6.7 bytes), Blue Nile (6.5 bytes), Quixtar (6.1 bytes), Sony Style (5.7 bytes), Toys “R” Us (6.7 bytes), Cornerstone Brands (5.6 bytes) and Neiman Marcus (5.2 bytes).

Measuring how many bytes per second shoppers can download using multiple connections is a key indicator of web site performance and customer satisfaction. Overall shoppers could access an average of about 3.4 bytes per second on the 50 largest retail sites, according to Gomez.

Top 50 Performance Index: Optimization
January 1, 2006 - January 31, 2006
Efficiency Rating
Rank Site

(bytes/
second)

1 Netflix Inc. 23.72
2 Eddie Bauer 14.83
3 Peapod 8.83
4 Nordstrom 6.70
5 Blue Nile 6.53
6 Quixtar 6.18
7 Sony Style 5.77
8 Toys R Us 5.67
9 Neiman Marcus 5.26
10 Cornerstone Brands 4.93
11 Zappos

4.85

12 Drugstore.com 4.54
13 Staples 4.24
14 Avon 3.84
15 Sears 3.76
16 Office Max 3.67
17 Costco 3.48
  Average 3.41
18 Cabelas 3.06
19 Coldwater Creek 2.98
20 Gateway 2.95
21 Dell 2.94
22 Office Depot 2.80
23 Gap 2.78
24 Comp USA 2.75
25 PC Mall 2.69
26 Apple 2.51
27 Best Buy 2.36
28 Wal-mart 2.30
29 HP Direct 2.08
30 JC Penney 2.07
31 Scholastic 1.90
32 Home Depot 1.75
33 Williams-Sonoma 1.66
34 Musician`s Friend 1.34
35 Circuit City 0.98
36 Target 0.88
37 Kmart 0.76
38 Newegg 0.72
39 Amazon 0.71
40 QVC 0.68
41 Barnes and Noble 0.66
42 CDW 0.63
43 Overstock 0.62
44 HSN 0.48
45 Tiger Direct 0.40
46 1800 Flowers 0.37
47 FTD 0.11
  Buy.com 0.11
49 Redcats 0.07
50 L.L. Bean Inc. N/A
Quality Rating
Rank

Site

(seconds)
1 Peapod
2.30
2 Williams-Sonoma
4.34
3 Dell
4.63
4 Comp USA
6.68
5 Zappos
6.97
6 Blue Nile
7.07
7 Nordstrom
7.74
8 Coldwater Creek
8.14
9 Staples
8.37
10 QVC
9.05
11 Amazon
9.24
12 Eddie Bauer
9.28
13 Gateway
9.41
  Netflix
9.41
15 Office Depot
9.42
16 Newegg
9.82
17 HSN
9.88
18 Drugstore.com
10.08
19 Apple
10.35
20 Best Buy
10.55
21 Costco
10.59
22 Cabelas
10.74
23 Scholastic
10.80
24 1800 Flowers
10.84
25 JC Penney
10.87
26 Tiger Direct
11.79
27 Avon
11.99
28 Wal-mart
12.06
29 Home Depot
12.25
30 Office Max
12.49
31 Neiman Marcus
12.53
32 PC Mall
12.68
33 FTD
12.82
  Average 12.84
34 Toys R Us
13.02
35 Quixtar
13.08
36 Sony Style
13.18
37 Cornerstone Brands
13.34
38 Sears
13.50
39 Buy.com
13.87
40 CDW
13.88
41 Overstock
14.20
42 Redcats
14.31
43 Barnes and Noble
18.60
44 Musicans Friend
19.59
45 Target
19.59
46 Circuit City
30.94
47 HP Direct
31.54
48 Gap
35.74
49 Kmart
35.97
50 L.L. Bean Inc.
N/A
Copyright © 2006 Gomez, Inc.                                       www.gomez.com
Efficiency is a measure of how quickly an E-Retailer can deliver content across multiple connection speeds (Dial Up, Low Broadband, and High Broadband) to consumers.
Quality is a measure in seconds of long a consumer can expect it to take for a Homepage to load regardless of connection speed (Dial Up, Low Broadband, and High Broadband).

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