Island Pacific`s Successful Implementation to Support Coldwater Creek`s Integrated Triple-Channel Retail Strategy
Contact:
Kathryn Scott
Vice President, Marketing and Alliances
Island Pacific
949-440-3193
Email: kathrynscott@islandpacific.com
— Leading multi-channel retailer builds new retail
enterprise solution to support expansion—
Irvine, CA – August 26, 2002 – Island Pacific, a
division of SVI Solutions, Inc. (AMEX: SVI),
announced today that it has completed the
implementation of Island Pacific`s Merchandise
Management system for Idaho-based Coldwater Creek,
Inc. (Nasdaq: CWTR), a multi-channel retailer of
women’s apparel, jewelry, gifts and accessories.
Island Pacific`s Merchandising, Sales Audit and
Ticketing modules were integrated into Coldwater
Creek`s existing catalog, Web, warehouse and financial
systems to build a new retail enterprise solution.
Coldwater Creek plans to open additional retail store
locations across the country. The company has opened 6
stores so far in fiscal 2002, putting a total of 37
full-line stores in operation. “Our goal, as we
continue our rapid expansion into multiple channels,
is to create a `channel neutral` customer
environment,” said Tom Scott, Coldwater Creeks Chief
Operations Officer and Chief Information Officer.
“What this means is that no matter how our customers
interact with us - in our stores, through our catalogs
or via the Web - we want their experience to be
consistently excellent. Island Pacific`s Merchandise
Management system is a key element in the overall
solution we are putting in place to meet this goal.
This system will provide the tools and analysis needed
to successfully grow and expand our retail store
chain.”
Coleen McNally, Island Pacific’s Chief Operating
Officer, commented, “Coldwater Creek has a strong
customer-centric philosophy, not unlike Island
Pacific, that I believe has driven their success.
They have been extremely effective at selling across
multiple channels, reporting better-than-expected
earnings performance for the fiscal 2002 first quarter
ended June 1, despite a weak economy. Island
Pacific`s Merchandise Management system was developed
to support multi-channel retailing and we have several
retailers who have put our solution to work for them.
This implementation gives us an opportunity to once
again demonstrate how well Island Pacific can perform
in a multi-channel environment. In this case, under
the high standards that Coldwater Creek holds us to.”
A Growing Solution for a Growing Retailer
Island Pacific is committed to a guaranteed migration
path that ensures customers always have access to our
latest technology developments. Because Island
Pacific`s core products are continually revised by
customer-driven modifications and internal
development, customers receive robust, feature-rich
product upgrades. For a growing retailer like
Coldwater Creek, this is of critical importance.
“When we choose our solution partners, we know we are
making a huge commitment of time and resources,” said
Scott. “It was clear that Island Pacific`s solution
offered the highest value today as well as a continued
return on our investment in the years to come.”
A Complete Solution Means Going Beyond Delivering A
Superior Product
Island Pacific provides retailers with a fully
integrated suite of software to manage the spectrum of
merchandising activities, but to Island Pacific, a
solution can only be complete if it is successfully
implemented and maintained. Island Pacific has built
a strong team of experts who offer a full range of
professional services. These services include
consulting, technical development and modifications,
project management, systems implementation and retail
business process re-engineering. “With the fast
expansion of our retail store locations, it was
critical that we get the Island Pacific system up and
running as quickly as possible,” said Scott. “This was
a clean and successful implementation. Everyone at
Island Pacific, from the business and technical
consultants to the project managers to the
applications specialists, were knowledgeable,
committed, and a pleasure to work with.”
About Coldwater Creek
Coldwater Creek is an integrated triple-sales channel,
two-operating segment retailer of women`s apparel,
jewelry, footwear and gift items through direct-mail
catalogs, an e-commerce Web site
(http://www.coldwatercreek.com) and full-line retail
stores primarily in major metropolitan areas.
About Island Pacific
Island Pacific, a division of SVI Solutions, Inc.
(AMEX: SVI), provides retailers with a fully
integrated suite of software to manage the spectrum of
merchandising activities and create success for single
and multi-channel businesses. Partnering with our
customers, our products deliver the tools retailers
need to effectively increase revenues and profits –
assuring merchandise desired by customers is in
retailers` stores priced competitively. To complement
the spectrum of success provided by our software
products, we also offer a breadth of professional
services including consulting, implementation,
technical and project management. Headquartered in
Irvine, California, Island Pacific has offices in the
United States and the United Kingdom. Its worldwide
customer base includes major retailers such as
American Eagle Outfitters, Timberland, Chick’s
Sporting Goods, The Limited, Nike, Signet, and Vans,
Inc. More information about Island Pacific can be
obtained on their website at www.islandpacific.com
About SVI
Headquartered in Carlsbad, CA, SVI provides
multi-channel technology solutions to retailers. The
company’s suite of offerings includes store systems as
well as enterprise management, merchandising and
direct-to-consumer solutions. Complementing these
offerings, the Company provides an expansive menu of
professional services including consulting and
implementation services, as well as technical and
project management services. SVI maintains offices in
the United States and the United Kingdom. SVI’s
subsidiary, SVI Training Products, is a leading
provider of state-of-the- art PC courseware,
customization tools and skills assessment software for
educational institutions and government entities.
More information about SVI can be obtained on their
website at www.svisolutions.com.
Certain statements contained in this news release
regarding matters that are not historical facts are
forward-looking statements. These statements relate to
future events or the Company’s future performance.
These statements are only predictions. Because such
forward-looking statements include risks and
uncertainties, actual results may differ materially
from those expressed in or implied by such
forward-looking statements. Factors that could cause
actual results to differ materially include, but are
not limited to, the risk factors listed in the
Company’s Form 10-K (as amended) for the fiscal year
ended March 31, 2002 and other risk factors identified
from time to time in the Company’s filings with the
Securities and Exchange Commission. SVI undertakes no
obligation to release publicly any revisions to the
forward-looking statements to reflect events or
circumstances after the date of this news release or
to reflect the occurrence of unanticipated events.
###
Investor Relations inquiries for SVI
Solutions, Inc. can be directed to: RCG Capital
Markets at 480/675-0400.
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