WH Smith is Flying - in Realtime; Implements Tomax Retail.net(R) Software in Airport Stores
SALT LAKE CITY, May 20 -- Tomax Corporation and WH Smith are pleased to announce the implementation of the Retail.net realtime store solution. Store locations at Boston Logan and Las Vegas McCarren airports are live today, with continuing rollout to airports served by WH Smith across the country, including Chicago O`Hare and Atlanta Hartsfield.
WH Smith is one of the world`s largest airport retailers, with over 180 locations in the United States alone. The Retail.net store solution enables WH Smith to view activity at these stores in realtime: transactions occurring at each POS workstation are resolved at a single, centrally hosted application and server environment.
"We`re excited by the efficiency, speed and scalability of the Retail.net solution. Removing all those computers, databases and applications from our stores makes WH Smith faster, more responsive to our customers, and dramatically easier to manage," said Adam Roark, Chief Operating Officer of WH Smith. "We can now implement promotions in realtime, instantly react to changes in market conditions, and evaluate results as they happen. It`s a whole new way of doing business."
"With this new implementation WH Smith sets a new standard of associate productivity and customer service, while reducing the IT infrastructure in their airport locations across North America," said Eric Olafson, President and CEO of Tomax.
About Tomax
Tomax Corporation is a leading provider of web-based solutions for retail operations and multichannel management. The Tomax Retail.net(R) solution enables retailers to create a retail-in-realtime(TM) infrastructure using four primary components: Customer Management, Transaction Management, Portal/Workflow and Workforce Management. Retail.net components can be hosted by Tomax or the retailer and can be rapidly deployed and modified to support comprehensive requirements. Over 100 branded retail chains rely on Tomax solutions, including Kroger, Viking Range, Franklin Covey, Ultimate Electronics, Gateway, Snyders Drug Stores, TJ Maxx/Marshalls, WH Smith, and 24 Hour Fitness.
Forward Looking Statements
This release may contain forward-looking statements based on our current expectations, estimates and projections about our industry, management`s beliefs, and certain assumptions made by us. Words such as "anticipates," "expects," "intends," "plans," "believes," "seeks," "estimates," "may," "will" and variations of these words or similar expressions are intended to identify forward-looking statements. In addition, any statements that refer to expectations, projections or other characterizations of future events or circumstances, including any underlying assumptions, are forward-looking statements. These statements are not guarantees of future performance and are subject to certain risks, uncertainties and assumptions that are difficult to predict. Therefore, our actual results could differ materially and adversely from those expressed in any forward-looking statements as a result of various factors.
The continued success of the Retail.net Transaction Management and Customer Management applications at WH Smith is uncertain and dependent on various factors outside of the control of Tomax, including, but not limited to specific technology requirements and the implementation environment of the stores. We undertake no obligation to revise or update publicly any forward- looking statements for any reason.
Copyright (C) 2003 Tomax Corporation. Tomax, Retail.net and retail-in-realtime are either registered trademarks or trademarks of Tomax Corporation in the United States and/or other countries. Certain other product names, brand names and company names may be trademarks or designations of their respective owners.
CONTACT:
Ravi Bagal
Tomax Corporation
+1-801-415-6428
rbagal@tomax.com
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