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Press Releases Wednesday, January 14, 2004   
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CommerceQuest Announces Retail Edition of TRAXION Business Process Management Suite

PM4Retail(SM) Provides Retailers with Real-Time Visibility into Enterprise Processes and Rapid Analysis of Transactional Data, Multiple Store Locations can be Managed as One

NRF 93rd Annual Convention
NEW YORK--Jan. 12, 2004--
NRF 93rd Annual Convention & Expo - CommerceQuest Inc. today announced the upcoming availability of Process Manager for Retail(SM) (PM4Retail(SM)), a solution that will assist retailers with real-time access, analysis and management of transactional data, allowing for more accurate promotion strategies, efficient inventory and cash management and loss prevention.

PM4Retail is designed to enable management of retail business processes and the real-time integration of store and head-office systems to improve business performance. It can also help retailers to initiate real-time loss prevention systems and manage the execution of store promotions to prevent significant lost sales, lost margin and fines paid. Retailers can react to external events and gain immediate visibility into sales and inventory level changes, receive notification of products that are not selling and coordinate labor for shipments or orders at the store level.

"The fast-paced retail environment demands successful execution of promotions, exceptional customer service and innovative loss prevention initiatives, requiring organizations to maintain accurate and efficient support of business processes," said Ken Morris, Chief Process Officer of CommerceQuest. "CommerceQuest`s innovative BPM solutions, such as PM4Retail, enable retailers to improve their business process efficiencies by integrating human workflow tasks, head-office systems and databases and store controllers to access and manage all relevant resources such as people, stores, warehouses, inventory, pricing, promotions etc."

PM4Retail is a solution that leverages components of CommerceQuest`s TRAXION(SM) Business Process Management Suite (BPMS). It is available on a range of platforms including OS/390, Tandem, OS/400, Windows, AIX, Solaris, HPUX, Linux, and IBM 4690 controllers. The product will include the following features:

-- Business Process Management -- Provides seamless integration with Business Process Management platform to manage and optimize retail Processes
-- Integration with QuikTrax Process Accelerators for the retail market, including Accounting for Cash, Loss Prevention, Promotions Management, Store Opening and Provisioning, Labor Scheduling, Master Scheduling, Distribution Center Optimization, and Six Sigma Process Improvement
-- File and Data Integration
-- Allows file movement and integration between point-of-sale controllers, distribution centers and head office systems, including mainframe systems, eliminating the often costly and error prone store polling operation
-- Data integration solutions are available on multiple platforms including OS/390, Tandem, OS/400, Windows, AIX, Solaris, HPUX, Linux, and IBM 4690 controllers
-- Database access and integration with most popular databases, including DB2, Oracle, SQL Server, Informix and Teradata
-- Data transformation options before, during or after data transfer
-- Comprehensive extensibility and user exit options to extend and adapt the product to the specific integration needs
-- Comprehensive process monitoring, auditing and status data access via a Web-based user interface to gain real-time visibility into the status of the data transfer operation
-- Optional adapters for integration with SAP, JDE, PeopleSoft, Retek, Manugistics, Inforem, and Teradata
-- Continuous Extract Facility
-- Manage interaction with TLOG or other source files by extracting records and sending data at configurable intervals
-- Maintains the integrity of sent versus new records
-- Data transformation option to convert transaction data into XML or other custom formats
-- Optimized for IBM 4690 controllers
-- Customization and Development Toolkit
-- Multi-platform customization and development toolkit for the rapid extension of specific functions or integration with specific applications, transformation systems or databases
-- System Management and Rapid Deployment Support
-- Rapid and reliable rollout of the product to individual stores that are part of even the largest chains
-- Centralized configuration and administration of all the software and configuration objects for all the distributed PM4Retail components ready for download and installation in all the stores
-- Eliminates the need for onsite visits, reducing the cost and time of the deployment

TRAXION BPMS is already being used by major retailers and the PM4Retail component will extend benefits to include improved time to deployment of new or optimized business processes, increased reliability of file transfer operations, re-deployment of store polling staff and resources to higher value activities, and reduced skills training. PM4Retail will be generally available in the second quarter of 2004. Visit www.commercequest.com for more information.

About CommerceQuest (www.commercequest.com)
Founded in 1991, CommerceQuest is the only enterprise solutions provider that enables its customers to rapidly turn business strategy into business processes by fully integrating the work that people do with software systems that optimize business performance. CommerceQuest delivers a complete set of scalable business process management (BPM) solutions that leverage existing IT investments to unite people, processes and technology in a service-based architecture that spans the extended enterprise, from the mainframe to the Internet and everything in between. More than 500 industry-leading companies rely on CommerceQuest to help them integrate heterogeneous workflow and IT systems, including many of the Fortune 500 companies such as The Home Depot, Coca-Cola Bottling, Ahold, and American Express.

CommerceQuest is a privately-held company and a member of Internet Capital Group`s (Nasdaq:ICGE) collaborative network of Partner Companies. For more information about CommerceQuest, please call us at 813.639.6300 or visit us on the Web at www.commercequest.com.

Contacts CommerceQuest
Claudia Duch, 813-639-6329
Claudia.Duch@commercequest.com
or
Ruder-Finn/Chicago
Melissa Boehning, 312-329-3975
boehningm@ruderfinn.com
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