Endeca Unveils New Release of Market Leading Online Retail Product
26 New Customers Boost Holiday Sales With Endeca Search
and Guided Navigation Solution
CAMBRIDGE, Mass., February 24, 2004 - Endeca, the only provider of advanced
search and Guided NavigationSM solutions, announced today the immediate
availability of Endeca InFront* 4.1, a new version of the company`s premier
commerce and catalog search, navigation and merchandising platform.
Designed for both business-to-business and business-to-consumer e-commerce,
Endeca InFront 4.1 builds upon proven innovations in information
organization, retrieval and presentation to provide a single, easy-to-use
platform for driving sales, providing a superior customer experience and
significantly lowering the total cost of ownership.
26 new customers select Endeca InFront to drive online holiday sales
Looking to boost conversion rates and optimize online merchandising during
the holiday shopping season, 26 e-commerce sites went live with Endeca
InFront from September to December 2003. These include premier retailers
like CompUSA, IBM, Patagonia, RedEnvelope, Hanover Direct, Orvis, Tesco,
eBags, Lenox, and BMG Music.
Powering search, navigation and merchandising on more than 75 major
e-commerce sites, Endeca InFront transcends legacy and homegrown search
solutions by delivering quick, measurable top-line and bottom-line results.
Recent examples include:
* Orvis reported a dramatic 50 percent year-over-year gain in
sales tied to site search
* CompUSA significantly reduced database usage, realizing
substantial cost savings in hardware, software and maintenance, while
turbo-charging site performance
* batteries.com reported a 30 percent increase in conversion
rates - compared to the same period last year.
New Endeca InFront 4.1 Provides More Insight and Control
This latest release includes new reporting capabilities and significant
enhancements to the Endeca Business Studio. This tool, unique to Endeca, is
designed to give merchants unprecedented insight into - and control over --
search and navigation effectiveness, while dramatically reducing dependence
on IT and Web designers. Specific new features include:
* Conversion Rate Reporting: Quickly and accurately relates
search and navigation activity to purchases, enabling tuning that maximizes
sales and margins
* Merchandising Evaluation: Improves merchandising
effectiveness by allowing merchandising managers to quickly and easily
understand which merchandising rules are being considered and executed based
on search and browse paths as well as interaction with other merchandising
rules.
* Multi-user Merchandising Management: Allows for multiple
merchandising managers to simultaneously edit and manage merchandising rules
by segmenting those rules based on site and organizational characteristics
(brands, product lines, design zones, etc.).
* New Content Adapters: Enable direct platform integration
with a wide variety of catalog databases and e-commerce platforms.
"Endeca InFront`s proven ability to help retailers dramatically improve the
online shopping experience and deliver quick ROI has elevated the perception
of search and navigation, from a technology solution to a business
solution," said Jim Baum, president and COO of Endeca. "With the
introduction of Endeca InFront 4.1, retailers can quickly and routinely
optimize search, navigation and online merchandising, while easing demands
on IT resources and staff. The end result is a superior customer experience
and significantly improved business performance."
Endeca is also announcing it has entered a strategic partnership with Web
analytics leader, Coremetrics, to provide tight integration between Endeca
InFront 4.1 and Coremetrics Online Analytics 2004*, the leading Web
analytics solution. The combined offering integrates two highly effective,
market-tested solutions for driving e-commerce ROI, and provides existing
and future joint customers with unprecedented insight into search,
navigation and merchandising effectiveness.
Endeca Search and Guided Navigation solutions help businesses across a
variety of sectors like financial services, manufacturing, information
publishing, business-to-business and business-to-consumer with applications
that address the information overload problems associated with content,
catalog and enterprise information access and retrieval. Endeca solutions
are built on innovative technology that makes it possible for the first time
to offer Guided Navigation and advanced search on structured and
unstructured information with high performance and low total cost of
ownership at any scale.
About Endeca
Endeca offers innovative Endeca Search and Guided NavigationSM information
delivery solutions for companies who need to integrate, discover, and
navigate enterprise data to solve the business problems associated with
information overload. Endeca technology, a winner of Computerworld`s 2003
Innovative Technology Award, is already at work for leading retail,
financial services and business-to-business companies like Barnes & Noble,
Putnam Investments, and Arrow Electronics. Endeca solutions empower users to
explore and discover relevant relationships in data and find accurate and
precise results with unprecedented speed. This search and navigation
technology can be applied across a wide-range of enterprise and customer
applications including Knowledge Management, Customer Relationship
Management (CRM), customer self-service, analytics, catalogs, directories,
and portal integration. Endeca is a privately held company headquartered in
Cambridge, MA. Endeca is an IBM Advanced Business Partner. For more
information, visit www.endeca.com or contact us at
info@endeca.com .
# # #
Endeca, Endeca InFront and Endeca Navigation Engine are registered
trademarks, Endeca ProFind is a trademark and Guided Navigation is a service
mark of Endeca Technologies, Inc. All other product and service names
mentioned herein are or may be registered trademarks or trademarks of their
respective companies or organizations.
Craig VerColen
Public Relations Manager
ENDECA
55 Cambridge Parkway
Cambridge, Massachusetts 02142
T (617) 621-4927
F (617) 577-7766
E cvercolen@endeca.com
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