E.piphany Reduces Implementation and Integration Costs for Enterprise-Wide CRM Systems with BEA WebLogic Integration
Partnership Provides Companies with Real-Time View of Customers to Maximize Every Customer Interaction
SAN JOSE and SAN MATEO, Calif.-July 21, 2003-BEA Systems, Inc. (Nasdaq: BEAS), the world`s leading application infrastructure software company, and E.piphany, Inc. (Nasdaq: EPNY), a full-suite provider of customer relationship management (CRM) software, today announced that E.piphany is supporting BEA WebLogic Integration(tm) with the E.piphany E.6(tm) CRM software solution. The E.6 software solution is the only full-footprint CRM suite built on Java 2, Enterprise Edition (J2EE) standards. The service-oriented architecture of the E.6 software solution allows companies to leverage the capabilities of BEA WebLogic Integration to further enable the integration of multiple data systems from across the enterprise.
The combination of BEA WebLogic Integration and the E.piphany E.6 software solution can provide a complete, real-time view of customers to enable the highest degree of customer service. Using these products to seamlessly bring together information and data that is spread throughout an enterprise, current customers of E.piphany and BEA are reducing the costs often associated with integrating and implementing first-generation enterprise-wide CRM solutions.
"BEA WebLogic provides a solid, extensible application infrastructure for deploying the E.piphany E.6 software solution," said Ellen Olson, senior vice president of worldwide marketing at E.piphany. "Our companies have teamed to provide our joint customers with the technologies that represent a significant advantage in terms of `time to value.` Working together to leverage open J2EE standards, BEA and E.piphany eliminate silos of unreachable information, easily integrating multiple data sources for a rich, single view of customer information that results in a more valuable customer interaction."
BEA is the only company to provide a unified platform on which companies can build, extend, integrate, deploy and manage applications and business processes. By taking advantage of BEA WebLogic Integration, E.piphany customers benefit from a comprehensive infrastructure, and the reliable enterprise integration and portal services it enables - at half the cost and in half the time of traditional approaches.
"By building on top of BEA, customers are assured that the underlying architecture of the E.piphany E.6 software solution can provide a powerful foundation to enable rapid deployments, flexible configurations, and greater system-to-system interoperability - all factors that drive a lower total cost of ownership," said Scott Edgington, vice president and general manager, global software partners, BEA Systems. "Working together, we can also help our customers reduce initial implementation and integration costs as well as ongoing maintenance and upgrade expenses."
About BEA
BEA Systems, Inc. (Nasdaq: BEAS) is the world`s leading application infrastructure software company, providing the enterprise software foundation for more than 13,500 customers around the world, including the majority of the Fortune Global 500. BEA and its WebLogicŪ brand are among the most trusted names in business.
Headquartered in San Jose, Calif., BEA has 81 offices in 34 countries and is on the Web at www.bea.com.
About E.piphany
E.piphany is a leading provider of marketing, sales, and service solutions for the largest global enterprises. The company`s integrated CRM suite, the E.piphany E.6 software solution, is driven by real-time intelligence to enable global businesses to understand their customers and take the optimal actions to improve customer satisfaction, increase revenue, and reduce costs. E.piphany E.6 solutions are built on the industry`s most advanced, component-based CRM platform, resulting in fast and easy deployment and adoption. Leading companies, including more than 35 of the Fortune 100, use E.piphany software products to enhance their customers` experiences, enable organizational effectiveness, and drive value. With worldwide headquarters in San Mateo, California, E.piphany has regional operations and offices throughout North America, Europe, Asia Pacific, Japan, and Latin America. For more information, visit us at www.epiphany.com.
Contact Information
Pamela Omura
BEA SYSTEMS, INC.
+1-408-570-8117
pamela.omura@bea.com
Courtney Zoog
E.piphany Public Relations
+1-650-356-5863
czoog@epiphany.com
BEA, Tuxedo, and WebLogic are registered trademarks and BEA WebLogic Enterprise Platform, BEA WebLogic Server, BEA WebLogic Integration, BEA WebLogic Portal, BEA WebLogic JRockit, BEA WebLogic Platform, BEA WebLogic Express, BEA WebLogic Workshop, BEA WebLogic Java Adapter for Mainframe, BEA Liquid Data for WebLogic and BEA eLink are trademarks of BEA Systems, Inc. All other company and product names may be the subject of intellectual property rights reserved by third parties.
E.piphany and the E.piphany logo are registered trademarks and E.6 is a trademark of E.piphany, Inc. All other trademarks are the property of their respective owners.
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