Strategy and services expert will oversee all aspects of ATG`s service operations
CAMBRIDGE, Mass., - July 21, 2003 - ATG (Art Technology Group, Inc., Nasdaq: ARTG), a leading provider of innovative software applications for commerce and customer self-service, today announced the appointment of Tricia Gilligan as its new senior vice president of services. Gilligan comes to ATG with 25 years of senior-level leadership in the software and services industry.
In her new position, Gilligan is responsible for driving the strategic direction of ATG`s worldwide professional services, education and support organizations. This includes overseeing all aspects of ATG`s interactions with its customers through consulting, training, architecture, implementation, maintenance support, and migration/upgrade services. Gilligan will report directly to Bob Burke, ATG`s president and CEO.
"Our professional services, education and support organizations are all integral components to ATG`s success as a company" said Burke. "Tricia brings a tremendous background of executive leadership to the position that will allow our services and support organizations to leverage our customer and partner relationships to their fullest."
Gilligan joins ATG from managed service provider NaviSite, where her most recent position was as CEO. At NaviSite, Gilligan steered the company and orchestrated a successful turnaround despite difficult economic conditions. Under Gilligan`s guidance, NaviSite was able to obtain an additional $30 million in funding, restructure lease obligations and ultimately secure new ownership for the company.
Prior to serving as NaviSite`s CEO, Gilligan held the position of COO contributing significantly to developing new initiatives that established NaviSite as an industry leader in Service Delivery Excellence and Customer focus. Gilligan has also held senior-level management positions with Incentive Systems and Razorfish.
"With its commerce and self-service focus, ATG is at the forefront of providing applications that strengthen customer relationships. I look forward to embarking on this strategic direction ensuring that our customers and partners continue to receive the world-class service and support they need to be successful," said Gilligan. "The quality of ATG`s products and services has helped our customers meet evolving demands and expectations. It is incumbent on ATG to make sure these organizations have the ability to maximize and support the capabilities of its technology."
About ATG
ATG (Art Technology Group, Inc.) is a leading provider of innovative software applications for commerce and customer self-service. Customers around the globe rely on ATG for frontline applications that enhance and improve the entire customer lifecycle experience. Deployed on the industry`s most popular application servers, ATG`s application suites for e-commerce, portals, and relationship management are ideal for integrating online initiatives across the enterprise.
ATG has delivered online solutions to blue-chip companies worldwide including Aetna Services, Alcatel, American Airlines, Barclays Global Investors, Best Buy, BMG Direct, Eastman Kodak, Ford Motor Credit, HSBC, J.Crew, Sun Microsystems, Walgreens, and Wells Fargo. The company is headquartered in Cambridge, Massachusetts, with additional locations throughout North America, Europe, and Asia. For more information about ATG, please visit our Web site at www.atg.com.
©2003 Art Technology Group, Inc. ATG and Art Technology Group are registered trademarks of Art Technology Group, Inc. All other product names, service marks, and trademarks mentioned herein are trademarks of their respective owners.
This press release contains forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. These statements involve known and unknown risks and uncertainties that may cause ATG`s actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Important risk factors affecting ATG`s business generally may be found in their periodic reports and registration statements filed with the Securities and Exchange Commission at www.sec.gov. Risk factors related to the subject matter of this press release include the possibility that Mr. London will not remain employed by ATG; that he will be employed in a different capacity or that ATG`s product strategy may change. ATG undertakes no obligation to update any of the forward-looking statements after the date of this press release.
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