INQ NAMES PAUL C. QUINTAL VICE PRESIDENT CORPORATE DEVELOPMENT
Quintal To Serve As Senior Sales Executive Handling The Eastern Region And Head The Company’s Business Development
And Strategic Partnerships
Los Angeles, CA (April 27, 2004) - inQ, the pioneering leader in after-sale live chat marketing for ecommerce companies, has appointed Paul C. Quintal as Vice President, Corporate Development, it was announced by Steve Nober, President and CEO of inQ.
In his new position, Quintal will be responsible for eastern region sales, as well as play a key role in the areas of business development and strategic partnerships for inQ, as the company continues to expand its growing network of Web site affiliates and highly respected service and product clients.
A senior marketing executive with a track record of success in global sales and business development that spans well over a decade, Quintal joins inQ from Bottomline Technologies, a Portsmouth, New Hampshire-based software company where he led day to day operations. Quintal previously served with Terra Lycos S.A. as Vice President of Global Alliances where he was responsible for forging partnerships with Global 500 companies on behalf of Terra Lycos. During his tenure with Lycos/Terra Lycos, Quintal played a key role in securing nearly $1 Billion in transactions for the company. Quintal began his career with Lycos as Director of Business Development for Lycos Europe, a joint venture with Terra Lycos and Bertelsmann, the world’s most global media company, where he led all US-based activities outbound to Europe and was a key member of their $4 billion IPO on the German BOURSE. Before joining TerraLycos,. Quintal served as Director of Latin American Sales for Mecklermedia Corporation with assets including Internet World Trade Shows/Exhibitions/Publications, Boardwatch Magazine and ISPCON. Under his direction, Quintal spearheaded sales and revenue growth in excess of 300% into Mexico, Argentina, Colombia, Brazil and Venezuela. Prior to entering the business world, Quintal was an adjunct professor of marketing for the University of Massachusetts College of Management Sciences.
“We are delighted to name Paul Quintal as Vice President Corporate Development for inQ. Paul is a highly regarded marketing executive who has been achieving impressive results within the worldwide IT and media industries as a high impact rainmaker and expert team developer. Paul has personally built and groomed world-class organizations and we look forward to benefiting from has vast experience and expertise,” said Nober.
ABOUT inQ:
Los Angeles, CA.-based inQ has successfully pioneered the marriage of sophisticated real-time chat technology with transaction-based marketing programs for ecommerce companies. By hosting live chat upsells and cross-sells with their clients’ consumers after the initial purchase, inQ delivers additional profits to the retailers’ pockets. inQ’s proprietary live-chat technology enables human reps to interact with consumers to deliver offers for popular products and services from well-branded partners, or to cross-sell from the retailing site’s own mix of products and services. inQ’s partners include Entertainment.com, GE Partnership Marketing Group, NetFlix, Trilegiant and United Marketing Group.
inQ’s live chat-based upsells and cross-sells are served to online customers following a sales transaction via a “chatskin”. The chatskin is a chat window that matches the look and feel of the participating Web site’s confirmation page, providing consumers with a seamless purchasing experience. Customers viewing a chatskin can opt-in by typing “hello”, which begins the interaction with the live operator to receive information about the offer. Conversion of inQ’s clients’ total monthly web orders often extends into double digits.
At the heart of inQ’s capability is inQCentral, the backbone of the company’s operation, which delivers after-sale offers to the consumer. Through inQCentral, inQ fully hosts the call centers, scripting, reporting, and compliance divisions. inQ’s live chat activity is powered by inQTechnology, which encompasses the company’s proprietary chatskin, live chat and implementation systems. Since its start in 2002, inQ has attracted the attention of leading Internet and brick and mortar companies and has launched services for them as they continue to expand into the online marketing arena.
CONTACT:
SSA Public Relations
Steve Syatt
(818) 501-0700
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