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Press Releases Tuesday, April 16, 2002   
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e-DIALOG ROLLS OUT PRECISION MARKETING PLATFORM 2.0

Raises the Standard for Dynamic Content, Event-Triggered Dialogs, and Distributed E-Mail Marketing

LEXINGTON, MA -- April 16, 2002 -- e-Dialog, the precision e-mail marketing innovator, today announced the launch of Precision Marketing Platform 2.0, a suite of advanced e-mail marketing and campaign planning technologies that gives marketers the power to create more meaningful, personalized content in optimally-timed e-mail marketing communications.

e-Dialog has developed the strongest dynamic content capabilities on the market. The addition of Advanced Custom Publishing technology in Precision Marketing Platform (PMP) 2.0 significantly enhances its industry-leading, rules-based e-mail content assembly technology. With this development, marketers for the first time can break away from the "cookie cutter" approach they are using now, and deliver true one-to-one communications that produce the highest performing electronic dialogs possible with their customers.

To enable cross-channel event-triggered dialogs, e-Dialog has added the External Event Manager to PMP 2.0. The External Event Manager integrates with a broad spectrum of applications and data sources to capture both online and offline campaign responses and customer activity. Automated campaigns leverage this information to optimize the timing and content of messages in sequenced communication exchanges.

PMP 2.0 also encompasses enhanced self-service applications that complement e-Dialog`s core outsourced services. Campaign Builder, e-Dialog`s do-it-yourself e-mail marketing application in use by organizations such as the National Football League for over two years, has been upgraded significantly to provide increased content development capabilities, and can now be easily configured to match the increasing sophistication of the end user. Supported by newly developed data management and content workflow tools, Campaign Builder lets organizations plan, configure and launch their own e-mail campaigns. e-Dialog`s hybrid offering of fully outsourced services along with end-user applications is a powerful combination for companies who run centralized e-mail marketing efforts but who also want to provide distributed users, such as franchisees or regional organizations, with e-mail campaign capability while maintaining control over branding and final campaign approval.

"The new functionality in Precision Marketing Platform 2.0 will greatly benefit the NFL," said Evan Kamer, senior director of new media for the NFL. "For our league-wide campaigns, e-Dialog`s Advanced Custom Publishing capabilities let us communicate one-on-one with all of our fans and reach them with only the news that matters most to them. For individual team marketing efforts, Campaign Builder`s new features will help our teams to elevate their e-mail communications to the next level."

Highlights of Precision Marketing Platform 2.0:
* Advanced Custom Publishing - Rules-based dynamic message assembly to maximize message content relevance
* External Event Manager - Cross-channel data integration to enable event-triggered messaging
* Campaign Builder - Self-service application that guides marketers through the planning, setup, and launch of their own e-mail marketing campaigns
* Data Director - Data management application that allows e-Dialog clients to submit, access, and manipulate audience segments for e-mail campaigns.
* Content Director - Content management application to facilitate content creation workflow in enterprises with complex content authoring environments.
* eReports with ConversionTrack - Campaign analysis application with expanded reporting capabilities, including cell vs. audience analysis, real-time updates, and enhanced graphing to complement existing ability to seamlessly track campaign responses from the initial open through to final conversion.

"Sophisticated marketers realize more than ever that their marketing programs simply can not be commoditized. They need to stand out. They need to be relevant. They need to produce results," said John Rizzi, president and chief executive officer of e-Dialog. "That is our focus, both through our award winning service organization and now further supported by class-leading technology in Precision Marketing Platform 2.0."

e-Dialog is the innovator in precision e-mail marketing services and technologies that help companies establish powerful, two-way relationships with their customers and prospects. From offices in London and Lexington, Massachusetts, e-Dialog`s team of experienced direct marketers manages every phase of an e-mail marketing program, including strategic planning and creative design, list acquisition, campaign execution, inbound response management, and data analysis. The company`s precision-based approach takes permission marketing to the next level, combining award-winning e-mail marketing expertise with responsible use of proprietary personalization and custom publishing technologies to deliver highly targeted communications for world-class e-Dialog clients. Investors include OneLiberty Ventures, Commonwealth Capital Ventures, and the Interpublic Group of Companies (NYSE: IPG).

For more information, visit www.e-dialog.com
Contact:
Jim McNulty
jmcnulty@e-dialog.com
781-372-3326
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