Mercado Software’s IntuiFind 5 Important to E-business at Boise Office Solutions
Fremont, California – May 20, 2002 – Mercado Software, the
leading Search and Browse solution provider for e-business,
today announced that Boise Office Solutions has selected
Mercado Software’s IntuiFind 5 Search and Browse solution
to power its growing online business. The company’s Web
site, www.boiseoffice.com, serves roughly 18,000 business
and government customers with volume pricing agreements.
These customers are comprised of 300,000 users who perform
thousands of searches per day.
Internet sales are an important component of Boise Office
Solutions’ sales strategy, and represent over 30 percent of the
company’s total revenues. To fully leverage this sales channel,
the company realized it needed to offer an easy-to-navigate
search solution that quickly retrieved relevant results. After an
extensive evaluation of numerous search solution providers,
the company selected Mercado’s IntuiFind 5 to provide the
robust search solution it was seeking.
"Search capabilities are critical to any e-business engine,"
explained Majid Rizvi, Manager of E-commerce Applications/
Internet Marketing for Boise Office Solutions. "We were looking
for a software provider with extensive knowledge and expertise,
and Mercado had the experience we were looking for in a vendor. We’re also hoping for fast results. After internal testing of IntuiFind 5, we expect to increase our search success rate to 99.8%."
"We are proud that Boise Office Solutions selected IntuiFind 5 to
provide their customers the most satisfying online experience,
" said Menachem Cohen, CEO of Mercado Software. "The value
of Mercado’s robust search solution is tremendous. We are
confident Boise Office Solutions will be able to meet its
customer service objectives with IntuiFind 5."
About Boise Office Solutions
Boise Office Solutions is a premier multinational distributor of
office and technology products, office furniture and paper, with
annual sales totaling $3.5 billion. Boise Office Solutions
reached domestic e-commerce sales of approximately $800
million in 2001. The company, headquartered in Itasca, Ill., has
customers ranging in size from small organizations to
multinational corporations. Boise Office Solutions has operations throughout the United States, Australia, New Zealand, Canada and Mexico, and serves customers in Europe through a joint venture with Guilbert S.A. The company is recognized for its outstanding commitment to customer service and is the recipient of Gartner Inc.’s inaugural CRM Excellence Award. Boise Office Solutions has demonstrated leadership in supporting minority- and women-owned business development since 1972. For more information, visit www.boiseoffice.com.
Boise Office Solutions is a wholly owned subsidiary of Boise
Cascade Corporation (NYSE: BCC). Boise delivers office,
building, and paper solutions that help our customers manage
productive offices and construct well-built homes – two of the
most important activities in our society. Boise`s 24,000
employees help people work more efficiently, build more
effectively, and create new ways to meet business challenges
. Boise also provides constructive solutions for environmental
conservation by managing natural resources for the benefit of
future generations.
About Mercado Software, Inc.
Mercado™ Software is the recognized leader of e-business
search solutions for organizations worldwide, including Sears,
Caterpillar, Boise Office Solutions, , Blockbuster Video and
others. Mercado`s IntuiFind™ is the first complete Search
and Browse solution for large-scale e-business applications.
With the patented IntuiFind technology, Mercado Software has
developed best-of-class intuitive free text and parametric search,
integrated with dynamic browsing by categories and attributes.
IntuiFind customers report higher on-line site revenues through
increasing customer satisfaction, retention and conversion
rates. For more information about Mercado Software please
visit www.mercado.com.
Please join our webinar on May 21 at 11:00 AM Pacific to learn
the importance of a powerful search solution, and how to
choose the one that’s right for your business. We’ll be joined
by Majid Rizvi, Manager of E-commerce Applications/Internet
Marketing for Boise Office Solutions. To attend, direct your
browser to the following address: http://www.mercado.com/Event
s/webinars/webinar_052102/index.html.
Media Contacts
Kristina Messdaghi
Mercado Software Inc.
Tel: 510-870-8055
Fax: 510-870-8100
Email: kmessdaghi@mercado.com
Hilda Martinez
Sterling Communications Inc.
Tel: 415-749-6550
Fax: 415-749-6551
Email: hmartinez@sterlingpr.com
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