CallMe Corp Reduces Web Site Abandonment

Guide to E-Commerce Technology

Media Contact:

Cathie Beck
GD&A Public Relations & Advertising
303.623.1190, x 239

DENVER—CallMe Corp, an Internet telephony and marketing firm, now enables businesses to provide Instant CallBack Service to their prospective customers—a technology that has been proven to salvage sales revenue lost from web site visitors who might otherwise leave due to e-commerce difficulties or the lack of a live-person connection.

CallMe Corp’s Instant CallBack buttons can be added to web sites or e-mail to give web site visitors an easy, instant connection—via telephone—with a representative from the web site’s owner. The buttons require no additional hardware or software, initiating the call to the online shopper’s phone. The shopper’s phone is then seamlessly connected to an agent at the web site via a second call. Upon connecting the interested party with the business, CallMe’s patent-pending technology automatically directs the visitor`s browser to the web page applicable to the phone call.

“Businesses routinely suffer dramatic web abandonment and the resulting lost revenue,” says Mark Callahan, CallMe Corp’s Director of Marketing. “It is estimated that 60 percent of web site visitors abandon without completing a transaction or contacting the business because they cannot get an immediate, real-time connection with a human being. Hotels, e-commerce retailers, travel agents, car dealers—any business using the Internet as a sales tool will realize an immediate decrease in web abandonment rates with CallMe’s Instant Callback Technology.”

A 2002 Jupiter Research report stated that, “since more consumers have been satisfied with customer service representative-staffed phone interactions than with other touch points, service interactions over the phone will continue to provide the greatest opportunity to satisfy and retain them.” Instant CallBack Service captures those customers who would otherwise abandon the site because customers can simply click an on-screen icon to receive a free and immediate telephone call from a live representative of the web site’s business. Would-be discouraged buyers no longer feel disconnected and frustrated with one-dimensional, stagnant web copy and pre-programmed responses.

A trial of the CallMe Corp’s Instant CallBack Service can be found at: www.CallMeCorp.com .

CallMe Corp. is a Denver-based marketing firm that provides online businesses with the technology to develop immediate one-to-one relationships with its customers. The company`s Instant CallBack Service allows businesses to close more sales by putting customers in direct contact with customer service before they leave the Web site. The simple click of a CallMe button on the business Web site or in an e-mail initiates an immediate and live telephone call to the customer. The cost of sales decreases, incremental revenue increases and customer service is enhanced. CallMe Corp.`s patent-pending Intelligent Pull technology also allows a company to synchronize the phone call with a pre-determined Web page on the user’s browser. For more information about CallMe Corp`s products, go to www.callmecorp.com or call (303) 221-1710.