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News Stories Wednesday, July 11, 2007   
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Web retailers were consistent performers in June


Web shoppers in June could access a top 50 retail site with a high broadband connection an average of 98.59% of the time, compared with an average of 96.15% for a low broadband connection and 83.19% for dial-up, says Gomez Inc.

The retailers delivering the best dial-up success rate in June included OfficeMax.com at 96.90%, Zappos.com at 96.76% and Dell.com with an average of 96.59%.

The web merchant providing the best high broadband availability also was Costco.com at 99.56%.
Top 50 Web Site Performance Index: Availability
June 01 , 2007 - June 30 , 2007
Availability (%)
Rank Retailer Dial Up Low Broadband High Broadband
1 Office Max 96.90 98.73 99.37
2 Zappos 96.76 95.30 98.73
3 Dell 96.59 97.35 98.83
4 Quixtar 96.44 96.52 98.48
5 Footlocker 96.06 96.31 98.68
6 Eddie Bauer 96.02 98.99 99.51
7 Office Depot 95.80 98.97 99.21
8 Avon Shopping 95.65 99.14 99.42
9 Neiman Marcus 95.00 96.80 98.63
10 Macys Store 94.67 94.80 98.40
11 Peapod 94.30 99.00 99.52
12 J. C. Penney 94.10 95.51 98.34
13 HSN 94.02 96.75 98.83
14 PC Connection 93.84 97.51 98.74
15 Sears 93.55 98.03 99.29
16 Cabelas 92.43 94.66 98.46
17 Staples 92.28 94.78 98.62
18 L. L. Bean 91.49 98.12 99.31
19 Nordstrom 91.22 96.50 99.22
20 1-800 Flowers 91.13 95.64 98.51
21 Gateway 91.01 99.12 99.28
22 CDW 90.00 96.67 98.68
23 Williams-Sonoma 89.71 95.65 98.70
24 Drugstore 89.52 98.50 99.21
25 Victoria Secret 89.43 93.75 98.52
26 Barnes and Noble 89.30 96.31 98.54
27 Scholastic 89.22 95.81 98.61
28 CompUSA 88.90 97.54 99.13
29 Costco 87.95 98.92 99.56
30 Overstock 87.31 98.81 99.41
31 FTD 87.07 96.26 98.76
32 HP Shopping 87.04 95.88 98.39
33 Netflix 86.53 98.60 99.33
34 Circuit City Home 86.50 94.67 98.55
35 Tiger Direct 85.61 96.91 98.84
  Benchmark Average 84.19 96.15 98.59
36 The Home Depot 82.26 93.59 98.51
37 Newegg 80.35 96.70 98.69
38 Buy.com 77.46 94.63 98.92
39 Musicians Friend 76.72 94.51 98.50
40 Sony Style 74.29 94.23 98.09
41 Amazon 74.13 96.88 99.01
42 Wal-Mart 70.39 98.41 99.40
43 QVC 70.00 95.55 99.00
44 Oriental Trading 69.13 94.39 98.25
45 Chadwicks. 68.31 88.96 91.86
46 Target 55.87 95.84 98.47
47 Best Buy 51.69 86.76 93.41
48 Gap 51.24 93.65 98.73
49 Toys R Us 49.53 98.28 99.68
50 Apple Store 44.79 92.51 97.36
All data for this report is collected by the Gomez Last Mile network,
30 times an hour from Dial Up, Low and High Broadband users across
the United States, 24 hours a day except between 3AM to 6AM EDT.
Availability is determined by the percentage of tests that fail to
correctly load.
Copyright© 2007 Gomez, Inc.

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