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News Stories Wednesday, August 1, 2007   
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Fastest Response starts at Dell.com


Dell.com provided the fastest high broadband access time among Top 50 retailers for June, says Gomez Inc.

At 2.86 seconds Dell was followed by Zappos.com (3.36 seconds), FootLocker.com (3.63 seconds) and Avon.com (3.76 seconds).

Using a dial-up connection, Quixtar.com provided the fastest site response time at 36.48 seconds.

In June, a shopper with a high broadband connection could access a Top 50 retail site in 5.96 seconds, compared with 14.33 seconds for a low broadband connection and 58.96 seconds for dial-up.


Top 50 Web Site Performance Index: Response Time
June 01 , 2007 - June 30 , 2007
Response Time (seconds)
Rank Retailer Dial Up Low Broadband High Broadband
1 Quixtar 36.48 9.94 4.63
2 Office Depot 40.12 10.49 4.87
3 Zappos 42.86 8.55 3.36
4 Dell 43.88 8.11 2.86
5 Neiman Marcus 45.73 12.04 6.15
6 Peapod 45.86 14.97 8.15
7 J. C. Penney 45.93 10.28 4.38
8 PC Connection 46.06 14.24 7.50
9 Eddie Bauer 46.32 10.97 4.55
10 Macys Store 46.64 10.43 4.15
11 Office Max 46.93 9.39 3.76
12 Avon Shopping 47.30 11.80 4.90
13 Footlocker 47.90 9.13 3.63
14 Sears 48.33 13.71 6.47
15 HSN 49.36 10.79 4.46
16 Nordstrom 49.50 12.24 5.66
17 Gateway 50.65 12.49 5.98
18 Staples 52.56 12.34 5.01
19 Cabelas 54.38 10.18 4.08
20 CDW 54.83 17.06 7.86
21 L. L. Bean 55.83 13.20 5.78
22 Williams-Sonoma 56.15 14.02 6.21
23 Drugstore 57.36 12.07 5.26
24 Barnes and Noble 58.21 14.02 5.58
25 Netflix 58.26 16.00 7.24
26 1-800 Flowers 58.31 13.26 5.65
27 Victoria Secret 58.78 11.61 4.74
  Benchmark Average 58.96 14.33 5.96
28 Scholastic 59.13 11.71 4.67
29 Overstock 59.86 15.01 6.01
30 Chadwicks. 59.99 15.33 5.72
31 Circuit City Home 61.94 13.62 5.13
32 HP Shopping 62.19 14.00 5.95
33 Costco 63.21 15.62 7.44
34 CompUSA 63.47 18.89 9.51
35 FTD 65.18 15.64 8.83
36 The Home Depot 65.32 12.40 4.37
37 Newegg 66.55 14.13 6.13
38 Musicians Friend 66.65 13.51 5.05
39 Tiger Direct 67.32 13.56 4.81
40 Buy.com 67.33 15.68 6.22
41 QVC 69.69 14.41 4.88
42 Wal-Mart 70.40 16.49 6.48
43 Amazon 71.31 16.58 6.72
44 Oriental Trading 75.02 18.59 7.66
45 Toys R Us 76.74 17.51 6.55
46 Sony Style 77.11 18.14 5.36
47 Target 80.97 21.32 8.61
48 Best Buy 81.15 27.99 10.00
49 Gap 86.21 25.52 9.10
50 Apple Store 86.90 27.63 10.13
All data for this report is collected by the Gomez Last Mile network,
30 times an hour from Dial Up, Low and High Broadband users across
the United States, 24 hours a day except between 3AM to 6AM EDT.
Response Time is the average of each test measurement to
download the web site content divided by the total number of tests.
Copyright© 2007 Gomez, Inc.

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