COMMERCIALWARE’S ORDERMOTION DIVISION SIGNS 30 NEW RETAIL CUSTOMERS IN 90 DAYS
Statue of Liberty Leads List of New Customers That Include Jewelry and Electronics Retailers
Natick, MA – May 25, 2005 – CommercialWare Inc., the leading provider of multi-channel commerce infrastructure solutions for retailers, today announced that it has added more than 30 new customers to its OrderMotion division in the past 90 Days. New customers include the Statue of Liberty-Ellis Island Foundation and Sensory Edge, as well as numerous other emerging and growing retailers from various categories.
By selecting OrderMotion?, CommercialWare’s on demand order- and fulfillment-management system, each retailer can now centralize all aspects of its multi-channel operations, including order capture, fulfillment, inventory management, payment processing, database management, and report generation.
In choosing OrderMotion as the software for its web site sales of printed manifests and other historical documents, the non-profit Statue of Liberty-Ellis Island Foundation was very pleased with the ability to fully control and monitor the order and fulfillment processes, thus vastly improving order accuracy and customer service.
“With OrderMotion, our ability to track and manage sales and contributions across multiple web sites and the on site Center at Ellis Island is quick, easy, and efficient ,” said Connie Saienga, Director of Finance, whose organization is dedicated to restoration, preservation and education at America’s two greatest monuments to freedom and opportunity. “We are very pleased with the professionalism, dedication, and technical skill of our project manager and the partners who have supported us so well through the implementation. It’s a wonderful group and a great vendor relationship.”
Several new jewelry retailers also joined the OrderMotion roster including Antique Jewelry Mall, an online collection of antique and estate jewelry and Sea of Diamonds an online retailer of fine jewelry and diamonds. These and other jewelry retailers are using OrderMotion to link and unify the entire transaction lifecycle.
“Enhancing the customer experience, whether it’s ordering online or via the telephone, gives these new OrderMotion customers a competitive advantage. Superior customer service creates return customers and is vital to continued business success,” said Donny Askin, founder and CEO of CommercialWare. “It’s clear that OrderMotion’s value cuts across all market segments – from companies providing services, selling product, or simply delivering accurate information.”
Other OrderMotion customer highlights from the past quarter include:
* Always For Me – Online retailer of swimwear, lingerie, dresses, and clothing for plus-size women;
* Chesapeake Wiper Supply – Supplier of industrial rags, gloves, disposable coveralls, and rainwear;
* Distinctive Décor – Specialty retailers of tea accessories, dinnerware, and gourmet items for your kitchen and home;
* Healthy Pets – Retail network of websites including HealthyPets.com, EntirelyPets.com and NaturalPets.com offering products for cats, dogs, reptiles, birds, horses, ferrets and fish.
In addition, the OrderMotion client list has expanded to include Centric, Inc. ,Doll TV, Exterior Accents, Luscious Living, Pool Toys USA, Red`s Pool, Sensory Edge, Simply Cheap and many other emerging and multi-channel merchants.
About CommercialWare, Inc.
Headquartered in Natick, MA, with offices in Toronto and New York, CommercialWare Inc. develops multi-channel commerce infrastructure solutions that allow retailers and direct marketers to optimize transactions from all customer touch points. CommercialWare`s comprehensive portfolio of products seamlessly links all aspects of the transaction lifecycle through point-of-sale, back-office, order management, fulfillment, customer service, collaboration, and analytics applications. CommercialWare offers a confluence of multi-channel solutions that power many of the leading retail brands, including Abercrombie and Fitch, Party Land, Chico`s, J.Jill, Ritz Camera, Jos. A. Bank, and Patagonia.
Contact:
Steven Webster
KMC Partners
(617) 489-6678
steven@kmcpartners.com
Back...
