SERVISTREAM SELECTED BY FOODVISION.COM TO PROVIDE CUSTOMER SERVICE
San Diego, CA and Atlanta, GA – February 8, 2001 – Paul R. Smith, CEO of Foodvision.com (OTCBB:FVSN), announced that the company has selected Servistream to provide Foodvision’s e-commerce site, www.Vir2oso.com, with 24/7 customer support and electronic customer relationship management services (eCRM).
Servistream will provide Foodvision with a comprehensive suite of interrelated customer support programs, including toll-free telephone, e-mail, instant messaging, collaborative browsing and voice-over Internet Protocol. Through these channels, Servistream’s iGuides will help Foodvision’s customers track their purchases and find information and other resources offered on www.Vir2oso.com. This online customer care will be available to users 24 hours a day, seven days a week.
“There’s been a dramatic increase in e-commerce spending in North America alone, as well as millions of cooks, caterers and others who want what Foodvision offers – incomparable resources, products and information about food,” said Paul R. Smith, CEO Foodvision.com. “Now, while visiting our site, these individuals can get personalized attention from live representatives from our partners at Servistream, whenever and however they choose.”
Thomas J. Bernsen, chief operating officer of Servistream, said, “We are pleased to bring Foodvision.com our state-of-the-art customer service capabilities and proprietary eCRM systems to help them achieve even greater success.”
About Servistream
Servistream is a division of The National Dispatch Center, Inc. (NDC), the nation’s leading wireless messaging gateway. Servistream provides a personalized, cost-effective, customer support solution. It offers live customer service through fully-integrated channels including 800 numbers, e-mail, live chat, voice over Internet, and collaborative browsing as well as communication via wireless devices, all 24/7, 365 days a year. Servistream also provides real-time reports on shoppers` buying decisions and trends to assist companies in increasing sales, profitability, and customer loyalty. For more information call Thom Bernsen at 877-607-1397 or visit www.servistream.com.
About Foodvision.com
Foodvision.com, (OTC BB: FVSN), launched www.Foodvision.com in November 1999 and subsequently www.Gate2Plate.com on September 8, 2000, that originated from the traditional food and beverage industry. Foodvision has positioned itself as a Commerce Service Provider (CSP), with its primary focus on the food industry. Four distinct operating divisions and a strong e-commerce platform that can be easily incorporated into any existing commerce driven industry drives Foodvision. By having the ability to manage online commerce operations, product sourcing, merchandising, linking vendors to consumers and helping companies unify their customer data with customer management software, Foodvision continues to promote opportunities with strategic alliances to strengthen its position in the market. The linking of substantial expertise in retail and food industry with a state-of-the-art Internet business, shareholders and partners of Foodvision.com provides an exciting growth potential.
Foodvision.com can be found at www.Vir2oso.com, and www.Gate2Plate.com.
The statements contained in this release, which are not historical facts, may be deemed to contain, forward-looking statements, including, but not limited to, deployment of new services, growth of the customer base, and growth of the service area, among other items. Actually results may differ materially from those anticipated in any forward-looking statement with regard to magnitude, timing, or other factors. Deviation may result from risk, uncertainties, including, without limitation, the Company’s dependence on third parties, market conditions for the sale of services, technical factors affecting networks, availability of capital, and other risk and uncertainties. The Company disclaims any obligation to update information contained in any forward-looking statement.
Contact: Jason Smith, Foodvision.com, 770-690-8385 or for Investor Information visit www.Foodvision.net or www. FVSNInvestor.com
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