Leading U.S. Processor Certifies and Is Now Offering Electronic Signature & Receipt Capture, On-Screen Advertising and Customized Receipts
San Diego, ETA 2001 Annual Meeting and Exposition, March 8, 2001 – Paymentech, the largest processor and acquirer of bankcard transactions in the United States, today announced that it has fast-tracked certification of, and is now offering, Hypercom’s value-added epic services. These services include electronic signature and receipt capture, customized receipts with merchant logos and promotional messages, and on-screen terminal (POS) advertising to merchants using Hypercom’s ICE 5500 touch-screen based card payment terminal. Paymentech will add Hypercom’s web browser, e-mail and additional services as forthcoming enhancements.
“These advanced services can help merchants generate new and on-going revenues at the point-of-sale, and they are generating tremendous interest among our ISO and merchant clients,” said Sean Riley, group manager for Paymentech’s third-party processing business and client relationship management. “Paymentech’s support of Hypercom’s epic ICE card payment terminals and applications, combined with our expanded ISO help desk and robust reporting capabilities, deliver a true full-service POS program for our clients and their merchants.”
Hypercom’s epic (ePOS-infocommerce) electronic signature and receipt capture service (ERC) creates a paperless system that securely stores and retrieves electronic receipts on demand, virtually eliminating bank chargebacks and the need for merchants to store and manually retrieve paper receipts. Hypercom ERC combines secure front-end signature capture with a secure back-end receipt storage and retrieval platform. Customers simply swipe their card, interact with the terminal through the intuitive touch-screen displays, and sign directly on the screen.
All receipt data, including the cardholder’s signature, is electronically captured and stored on secure servers. Signature and transaction data are locked together as a single image and time-stamped for fraud prevention.
The integrated chargeback defense mechanism allows for the quick location and retrieval of the disputed transaction, which can then be sent to the appropriate party by electronic mail, fax or electronic data interchange. This process complies with MasterCard and VISA operating regulations.
Paymentech/Hypercom – ETA Hypercom’s POS advertising service allows merchants to generate custom logos on receipts, and display and send sophisticated interactive messages and revenue-generating incentives to the customer when they are interacting with, and have their attention focused on, Hypercom’s ICE terminal at the point-of-sale. Coupon choices, messages and loyalty program rewards can also be printed on to the receipts to build customer loyalty and generate incremental revenue.
“Hypercom’s electronic signature and receipt capture and POS advertising services allow Paymentech to free up its customers from laborious and expensive charge-back procedures while simultaneously generating exposure, and repeat exposures, for key messages,” said Nick Logan, president, Hypercom’s epicServices Division (formerly ePicNetz). “We are pleased to support Paymentech in this rollout. It is another strong endorsement of our epic strategy and products.”
Hypercom Corporation (NYSE: HYC) is a leading global provider of electronic payment solutions that add value at the point-of-sale for consumers, merchants and acquirers. Hypercom’s products include secure card payment terminals and web appliances, networking equipment and software applications for e-commerce, m-commerce, smart cards and traditional payment applications. Headquartered in Phoenix, Arizona, Hypercom maintains an installed base of more than 3.5 million card payment terminals which operate in over 100 countries and conduct more than 2.5 billion transactions annually. Hypercom’s Internet address is: www.hypercom.com.
Dallas-based Paymentech, the payment solutions company, delivers secure and reliable electronic payment services in merchant acquiring and point-of-sale transaction processing with a wide array of product functionality and support. Paymentech (www.paymentech.com) processed approximately 3.4 billion total transactions and $109 billion in bankcard sales volume in 2000. Founded in 1985, the nation’s largest processor and acquirer of credit card transactions is also the leader in non-face-to-face payment processing for Internet and direct marketing.
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Hypercom and ICE-PAC are registered trademarks of Hypercom Corporation. ICE, epic and ePOS-infocommerce are trademarks of Hypercom Corporation. . All other products or services mentioned in this document are trademarks, service marks, registered trademarks or registered service marks of their respective owners.
Certain matters discussed within this press release are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Although management of Hypercom believes the expectations reflected in such forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Factors that could cause actual results to differ materially from expectations include industry, competitive and technological changes; risks associated with international operations and foreign currency fluctuations; the composition, timing and size of orders from and shipments to major customers; inventory obsolescence; market acceptance of new products and other risks detailed from time to time in Hypercom`s SEC reports, including the company`s most recent 10K and subsequent 10Qs.
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