Internet Retailer - Strategies For Multi-Channel Retailing

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News Stories Wednesday, August 29, 2007   
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Apparel leads in July high broadband time

Apparel and accessories retailers provided customers with high broadband connections the fastest access time in July, says Gomez Inc.

Gomez Inc. notes that customers with a high broadband connection could visit an apparel retailer’s site in about 5.8 seconds, compared to specialty/other retailers (5.91 seconds), mass merchants (6.46 seconds) and computers and electronics retailers (7.11 seconds).

When their site is accessed by a low broadband connection, apparel and accessories retailers provided the fastest average access at 12.79 seconds, Gomez says. The next fastest web retailing category was specialty/other retailers (12.84 seconds), followed by mass merchants (14.85 seconds) and computers and electronics (16.10 seconds).


Top 50 Performance Summary:
How Online Retail Categories Compare
July 01 , 2007 - July 31 , 2007
Category Response Time (seconds) Availability (%)
Dial Up Low BroadBand High BroadBand Dial Up Low BroadBand High BroadBand
Apparel/Accessories 45.81 12.79 5.80 88.71 97.76 99.18
Computers/Electronics 55.39 16.10 7.11 84.31 97.09 98.54
Mass Merchants 53.95 14.85 6.46 85.49 97.95 99.13
Other 47.74 12.84 5.91 90.47 98.16 99.19
All data for this report is collected by the Gomez Last Mile network, 30 times an hour
from Dial Up, Low and High Broadband users across the United States, 24 hours a day
except between 3AM to 6AM EDT. Response Time is the average of each test
measurement to download the web site content divided by the total number of tests.
Availability is determined by the percentage of tests that fail to correctly load.
 
Copyright© 2007 Gomez, Inc.

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