Web-Based Program Educates Financial Institutions
and e-Merchants on Visa Cardholder Information Security Program
SAN FRANCISCO--April 12, 2001—- Visa U.S.A. has selected Convene.com, an online education solutions provider, to develop and host Web-based training programs about Visa’s Cardholder Information Security Program (CISP). The Visa Business School is using Convene’s self-paced, education package as part of its extensive CISP curriculum, teaching financial institutions and e-merchants about Visa’s recent initiative to bolster the security of Internet commerce.
Visa launched the CISP as part of its Secure Commerce Program in September 2000, partnering with e-merchants to protect cardholder data online. The CISP entails a set of 12 e-Commerce security guidelines for safeguarding systems from unauthorized use of card and account information. Visa is helping e-merchants and service providers comply with the CISP guidelines, ultimately making online payments safer for consumers.
A well-educated base of e-merchants and other key stakeholders is one of the key elements for the success of CISP, and Visa engaged Convene.com to augment its CISP training curricula. Visa is instructing its Member financial institutions and e-merchants via an educational video, a CISP manual, a flier outlining the 12 “Digital Dozen” security guidelines as well as one-on-one training meetings. Convene’s online CISP training program supplements this Visa Business School package, offering a convenient, user-friendly means of accessing program details. The self-paced online program offers an in-depth e-security education, plus resources to help banks and e-merchants meet CISP requirements.
“We are pleased to bring our eLearning solutions to Visa’s Business School,” said Dan Klein, CEO and president of Convene.com. “Through our alliance, Visa merchants from across the nation can conveniently learn how to put valuable security measures in place that can positively impact their e-businesses.”
The Visa Business School released this online training to its Member financial institutions last month. Visa Members, in turn, are packaging and offering the curriculum to e-merchant partners that accept Visa products. Visa’s Business School provides training for more than 21,000 Member financial institutions across the nation. Visa expects these Members to educate at least 20,000 of their e-merchants during the year using the new eLearning service.
“E-Commerce won’t be built solely on technology or devices, it will be built on consumer trust,” said John Shaughnessy, senior vice president, Risk Management, Visa U.S.A. “Convene’s Web-based CISP training plays a vital role in helping us heighten that trust. Complying with Visa’s critical security endeavors not only helps e-merchants protect cardholder data; it helps them safeguard their e-Commerce business and their greatest asset –- their reputation.”
About Convene.com
Convene.com is a premier online learning service provider for corporations and academic institutions seeking the best in online training and education. Since the early 1990’s, Convene has been a pioneer in the online education industry including the development of a comprehensive eLearning platform for the first and most successful online university in the world. Today, from our San Francisco, California headquarters, Convene continues to improve the instructor-led model of teaching by enhancing online collaboration and facilitation with our Izio(TM) course management platform. With Izio’s highly intuitive user interface, Convene.com’s Collaborative Web-Based Training (CWBT) solutions blend the best of instructor-led and online learning, enabling learners to quickly master complex information from anywhere at anytime. Convene.com’s offerings include collaborative and self-paced eTeaching and eLearning tools, customized course development services, learning portal development, 24/7 technical support and client training.
For more information about Convene.com, log onto www.convene.com or send an e-mail to info@convene.com.
About Visa U.S.A.
Visa is the world`s leading payment brand and largest payment system, enabling banks to provide their consumer and merchant customers with the best way to pay and be paid. More than 14,000 U.S. financial institutions rely on Visa`s processing system, VisaNet, to facilitate over $765 billion in annual transaction volume -- including more than half of all Internet payments -- with virtually 100 percent reliability. U.S. consumers carry more than 345 million Visa-branded smart, credit, commercial, stored value and check cards, accepted at approximately 21 million locations worldwide. Visa has long led the industry in developing payment security standards, and has been named the most trusted payment brand online. Visa`s people, partnerships, brand and payment technology are helping to create universal commerce -- the ability to safely conduct transactions anytime, anywhere and by any device. Please visit www.visa.com for additional information.
CONTACT: Convene.com
Jeanne Nolan, 415/625-1541
jeanne_nolan@convene.com
or
Visa U.S.A.
Greta Grass, 202/835-9484
greta.grass@ketchum.com
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