How to make good functionality fun

Retailers of toys, hobbies or sporting goods may have a leg up on retailers selling in other categories because their products are, simply put, fun. But they also face tough competition. These sites have developed functions that help them win consumers’ loyalty.

Company

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Why They're Hot:

Brazilian sporting goods e-retailer Netshoes launched online in 2000 with a simple goal—to become a leading Latin American retailer of sporting goods through e-commerce. After learning the ins and outs of online retailing in Brazil, it began expanding into new markets last year when it debuted dedicated Netshoes' sites in Argentina and Mexico. Each site is managed in locally and takes a design and merchandising approach that suits each nation's unique culture. Products and promotions vary by country, for example. All sites feature faceted site search and rich media, personalized product recommendations and customer ratings and reviews. Netshoes is on track to generate about $490 million in sales this year, making it one of the largest e-retailers in Latin America.

Key Statistics:
  • Date Launched:2000
  • Unique Visitors:7599742
  • Web-based Sales:Order the Hot 100 issue
Who They're Using:
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