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/ Technology

ShopRunner adds a receipt-tracking service

The shipping program will add ShopSanity’s tracking of receipts and deals.

/ Technology

ValueClick’s Q4 revenue jumps nearly 42%

The company expects to generate $700 million in revenue in 2012.

/ Technology

Different types of retail require different types of e-commerce technology

An IRCE speaker will talk about how to make the right technology choices.

/ E-Retailers

Bonobos takes a page from flash sale sites

The apparel retailer offers private sales to its most loyal customers.

/ Technology

Dell and J.C. Penney top response time tests in January

Dell and J.C. Penney posted the best Firefox and Internet Explorer response times.

/ Technology

Bloomingdale’s too bloated for good mobile performance, Keynote says

But there are cures for its complex woes.

/ E-Retailers

Annual web sales approach $500 million for Shutterfly in 2011

But net income declined 17.5% to about $14.1 million.

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/ Technology

Bloomingdale’s too bloated for good mobile performance, Keynote says

But there are cures for its complex woes.

/ Technology

On with the show, mobile style

Concert promoters can use TicketWeb’s mobile site to manage their events.

/ Technology

U.K. holiday goers rely on the web and smartphones to book trips

A survey says that more than half of consumers avoid in-store travel agents.

/ Technology

Dropping a tablet into the mix changes U.K. shoppers’ behavior

And nearly two in five smartphone owners are using their devices in stores.

/ Technology

JetBlue unveils redesigned e-commerce and m-commerce sites

New features aim to ease booking and provide richer information.

/ Technology

The Jackthreads.com app hits 65,000 downloads in its first week

20% of the merchant’s sales came through the mobile apps in the first week.

/ Technology

E-retail fraud rate hits a record low in 2011

But dollar losses grow as thieves steal more expensive items, CyberSource says.

See Mobile Headlines
From the current Issue
Social Science

Zak Stambor E-retailers start to solve the puzzle of how to measure the success of social marketing.

Overhaul Time

Bill Siwicki Mobile technology and smartphone owner expectations are evolving—design must keep up.

Talk Isn't Cheap

Paul Demery Online retailers get more out of live chat when they put more information in agents' ...

February Survey: Web Site Design And Usability

Kevin Woodward Retailers have mobile in mind as they embark upon e-commerce site redesigns.

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Quoteworthy start quote
Apps are very valuable when you have a long-term relationship with consumers. end quote
Mark Uhrmacher, CTO and co-founder, e-retailer ideeli
Did You Know
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Ask the Experts

Q: How can e-retailers compete when their suppliers sell online?

We are a small business online. What do you think the future holds? The manufacturers and some wholesalers are now selling to the public. How can we compete? Pure Fishing, ...

Keri

A: Offer a unique voice, expert advice and personalized service.

We think it is both an opportunity and a challenge for the smaller retailers. There is a growing awareness and desire to shop with the smaller retailer if possible. However,  ...

Kerry Martin

Senior Consultant, FitForCommerce

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IR Blog

FPO

Thad Rueter / Focus on Mobile Commerce

M-commerce threatens a male stereotype

Yes, men do ask for (store) directions, if they can do it in private.

FPO

Mark Brohan / E-Retailer Watch

Peeling back the onion on Amazon

Amazon is stingy with information about business development, but here are a few nuggets.

FPO

Kevin Woodward / Focus on Mobile Commerce

Do farmers compare prices via smartphones?

New demographics provide intriguing insights into the smartphone shopper.

FPO

Allison Enright / E-Commerce Observer

Marketing will make or break J.C. Penney

Ron Johnson’s plan for Penney's at least gives the retailer a focus.

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