The Most Objective Descriptions of All E-Commerce Solution Providers

The 416-page 2012 Complete Guide to E-Commerce Technology was developed with one goal in mind: helping e-retailers find the right e-commerce tools and services for their business. Here’s how the research was conducted:

• The 1,200 e-commerce vendors included in the Guide were identified, categorized and profiled by Internet Retailer’s award-winning editors using objective journalistic techniques.
• The information reported about each vendor is not the result of paid listings provided by the vendors but rather the product of independent editorial research on the vendor’s products, pricing and retail clients.

23 Services and Technology Categories

• Affiliate Marketing
• Consulting/Research
• Content Management
• Customer Service
• Data Systems
• Delivery Services
• E-Commerce Systems
• E-Mail Marketing
• Fulfillment Services
• Mobile Commerce
• Online Video
• Order Management
• Payments Processing
• Personalization
• Search Engine Marketing
• Shopping Portals
• Site Search
• Social Media/Marketing
• Supply Chain
• Web Analytics
• Web Hosting
• Web Site Design
• Web Site Performance

The Most Complete Profiles and Data On America’s E-Commerce Vendors

Each profile of the 1,200 e-commerce technology solution providers included in the 2012 Complete Guide to E-Commerce Technology contains more information than you can find in any other directory. Here’s a summary of what’s contained in each and every profile:

• A brief summary of the company’s history and market strategy
• A description of its primary e-commerce solutions
• Information about its typical price range
• A list of top retail clients
• The names and contact information of the top executives of each vendor, including sales, marketing and corporate managers

Creating Order from Chaos in the E-Commerce Solutions Market

Knowledge is power. The 2012 Complete Guide to E-Commerce Technology includes an exclusive Internet Retailer survey on online merchants and their e-commerce spending and technology priorities. Specific highlights include:

• Size of budget
• Who’s increasing their e-commerce technology spending and why
• Technology priorities
• Who’s investing in mobile and social commerce and how much

Which Vendors Serve Which E-Retailers 

The 2012 Complete Guide to E-Commerce Technology includes the customers served by each of the Guide’s 1,200 technology and services providers. The listings include hundreds of retailers, along with manufacturers, travel, ticketing and other companies doing business online. Guide buyers can go right to the client web sites to see some of the providers’ technology in action.

4,000 E-Commerce Vendor Contacts

The 2012 Complete Guide to E-Commerce Technology is not merely the most comprehensive directory of e-commerce vendors. It is also the most comprehensive directory of managers at those companies. For each of the 1,200 vendors it profiles, the Guide provides the names and contact information for that company's sales director, marketing director and top corporate management. In all, it provides contact information on 4,000 top executives of e-commerce vendor firms. In addition, it provides their corporate headquarters address and principal URL.