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News Stories Friday, February 20, 2009   
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Schwan’s was tops in conversions in January, Nielsen Online says

In January, online frozen food and dairy retailer Schwan’s ate up a 52.5% conversion rate, giving it the No. 1 spot for online retail conversions. Computer hardware was the category with the largest average ticket size, according to the Nielsen Online MegaView Report, a regular analysis of trends in e-commerce.

The sites with at least 500,000 unique visitors during the month with the highest conversion rates in January were:

  • Schwans, 52.5%
  • ProFlowers, 27.3%
  • Quixtar, 22.4%
  • Blair.com, 21.8%
  • Office Depot, 21.1%
  • vitacost.com, 20.4%
  • DrsFosterSmith.com, 20.3%
  • FTD.com, 20.2%
  • Amazon, 17.2%
  • CDW, 16.9%

The product categories with the highest average order value in January, according to Nielsen Online, were:

  • Computer hardware, $202.78
  • Event & Movie Tickets, $171.15
  • Automotive, $155.81
  • Consumer Electronics, $116.67
  • Sporting Goods & Outdoor Activities, $83.16
  • Office Supplies, $81.88
  • Child/Baby Care, $77.03
  • Home & Garden, $76.07
  • Food & Beverage, $65.94
  • Computer Software, $63.14

In January, the top sites in various categories based on purchases, reporting the number of purchases and the number of customers (in thousands), respectively, were:

Apparel and accessories

  • eBay, 2,941, 1,441
  • Victoria's Secret, 696, 603
  • Macy's, 514, 396
  • J.C. Penney, 1,206, 1,031
  • Amazon, 492, 434

Home and garden

  • eBay, 2,285, 1,250
  • Amazon, 1,233, 1,048
  • Target, 384, 334
  • J.C. Penney, 372, 321
  • Wal-Mart Stores, 329, 289

    Health/wellness/beauty

    • eBay, 1,134, 750
    • Drugstore.com, 593, 523
    • Amazon, 592, 525
    • Avon, 440, 358
    • HSN.com, 333, 212

    Computer software

    • Symantec, 533, 489
    • McAfee, 210, 192
    • Amazon, 192, 172
    • eBay, 118, 97

    Books

    • Amazon.com, 5,474, 4,274
    • eBay, 1,861, 1,196
    • Barnes & Noble, 907, 755
    • alibris, 169, 150
    • ChristianBook.com, 112, 94

    DVD/video

    • Amazon.com, 2,224, 1,751
    • eBay, 1,026, 586
    • DirectGroup Bertelsmann, 1,020, 737
    • Wal-Mart Stores, 99, 87
    • Barnes & Noble, 94, 81

    Office supplies

    • Office Depot, 1,358, 883
    • Vistaprint, 1,284, 926
    • Staples, 1,000, 615
    • Hewlett Packard, 316, 273
    • Amazon, 246, 224

    Consumer electronics

    • eBay, 1,257, 915
    • Amazon, 1,030, 885
    • AT&T, 505, 391
    • Verizon Wireless, 302, 271
    • Office Depot, 238, 237
    Jewelry and watches

    • eBay, 1,322, 465
    • HSN.com, 207, 122
    • QVC, 141, 106
    • Coldwater Creek, 94, 84
    • Overstock.com, 82, 77

    Toys, games and hobbies

    • eBay, 5,972, 2,161
    • Amazon, 1,296, 1,003
    • Wal-Mart Stores, 215, 185
    • Target, 164, 140
    • Oriental Trading Company, 163, 163

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