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Q: Need help finding a good POS system?

We need help finding a good POS system for our stores that will integrate easily with our inventory and e-commerce. We have spent a small fortune on a store system ...

Guy Moore

A: Store systems shouldn’t be this hard!

Store systems shouldn’t be this hard!  And I would think a lot before I bailed out on what appears to be a significant investment.  Why can’t it be fixed?  At ...

Tim Toews

Senior Consultant, FItForCommerce

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Most Recent Posts

Jenn Markey

Vice president of marketing, 360pi

Source: E-Commerce

March 14, 2014, 5:19 PM
Pricing games: four holiday pricing strategy lessons

Amazon doesn’t always offer the lowest price, but it is the most aggressive in changing ... Read More

Adrien Henni

Chief editor, East-West Digital News

Source: E-Commerce

March 14, 2014, 5:12 PM
Russian e-commerce leaders Ozon and Ulmart in funding talks

Ozon, often called Russia's Amazon, could be in line to raise $100 million, reports East-West ... Read More

Robert L. Lee

Partner, Alston & Bird

Source: E-Commerce

March 10, 2014, 11:25 AM
A quick patent troll primer for Internet retailers

Patent trolls are companies that buy patents and make money by demanding licensing fees from ... Read More

Paul Shrater

Founder and CEO, Minimus.biz

Source: E-Commerce

March 7, 2014, 3:21 PM
From the e-retail boardroom to the classroom

Paul Shrater, founder and CEO of web-only retailer Minimus.biz, is teaching a college marketing course ... Read More

Bridget Fahrland

vice president of client strategy, Fluid

Source: E-Commerce

March 6, 2014, 9:56 AM
Will same-day delivery be the bottled water of 2014?

Consumers didn’t think they needed bottled water either, notes Fluid vice president of client strategy ... Read More

David-Dror Davidoff

chief revenue officer, ClickTale

Source: E-Commerce

March 4, 2014, 4:43 PM
Lessons from the Oscars about web site design

The way we view the Oscar telecast and the high fashion on display says a ... Read More

Jim Erickson

managing editor, Alizila

Source: E-Commerce

March 3, 2014, 5:26 PM
The battle for dominance of China's Internet econony

Why are two Chinese heavyweights, Alibaba and Tencent, spending millions subsidizing cab fares? The taxi-hailing ... Read More

Tom Murphy

Chief marketing officer, Bradford Networks

Source: E-Commerce

February 26, 2014, 5:23 PM
What online retailers can learn from the breach at Target

Even retailers without store payment systems, the entry point for criminals who hacked Target, Neiman ... Read More

Zia Wigder

Vice President & Research Director, Forrester Research

Source: E-Commerce

February 25, 2014, 10:52 AM
Diving deeper on emerging e-commerce markets

In early-stage e-commerce markets more web retailers are investing in logistics, regulations are in flux ... Read More

Heather Smith

Director of social media, Zog Digital

Source: E-Commerce

February 18, 2014, 5:17 PM
Pinterest provides a direct route to female online shoppers

Women account for a majority of online spending, some studies say. And women are by ... Read More

Tom Donlea

director of risk services, WhitePages Pro

Source: E-Commerce

February 17, 2014, 2:30 PM
Cost-effective fraud prevention for small online retailers

Online retailers can reduce the number of transactions they must manually review by comparing key ... Read More

Adam Silverman

Principal analyst, Forrester Research

Source: E-Commerce

February 17, 2014, 1:27 PM
Why shoppers may avoid digital storefronts

EBay has been experimenting with putting touchscreen shopping displays in front of physical storefronts. A ... Read More

John Haro

chief technology officer, Vibes

Source: E-Commerce

February 11, 2014, 9:38 AM
Google Wallet and Apple’s Passbook: Five KeyDifferences

Because Google and Apple dominate the market, it’s crucial for mobile strategies to incorporate both ... Read More

Peter Sheldon

Analyst, Forrester Research

Source: E-Commerce

January 29, 2014, 2:56 PM
Order management : An omnichannel imperative

Order management software plays a crucial role for retailers tying together their stores and web ... Read More

Mike Gross

Global risk strategy director, 41st Parameter

Source: E-Commerce

January 27, 2014, 12:22 PM
The ghost army assaulting retail data centers

The hackers stealing consumer data from retailers are sophisticated, interconnected—and anonymous. A security expert advises ... Read More

Sean Cook

CEO, ShopVisible

Source: E-Commerce

January 24, 2014, 2:42 PM
How customer self-service is revolutionizing B2B commerce

Like consumers, purchasing agents want control over how they buy, don’t want to be pressured ... Read More

Merlyn Gordon

Director of product marketing, Webtrends

Source: E-Commerce

January 20, 2014, 4:38 PM
Solving the cart abandonment conundrum

Online retailers find it frustrating when consumers put items into a shopping cart and then ... Read More

Mike Donahue

UX architect, Citrix

Source: E-Commerce

January 20, 2014, 3:04 PM
What Internet retailers should know about responsive web design

Is responsive web design right for your e-commerce site? A user experience architect explains what ... Read More

Sam Prochazka

CEO, Novosbed

Source: B2B E-Commerce

January 17, 2014, 3:27 PM
Can online reviews be too good?

Consumers may be skeptical of exclusively glowing reviews, especially when experts say 30% of online ... Read More

Ken Wood

Founder, LJM Consultants

Source: E-Commerce

January 3, 2014, 2:19 PM
Rethinking UPS and FedEx contracts after the Xmas fiasco

Many online retailers are offered discounts if they give up the right to hold carriers ... Read More

Vaibhav Bhat

Solution manager, Ugam Solutions

Source: E-Commerce

December 23, 2013, 4:51 PM
Did Thanksgiving prices live up to their pre-holiday hype?

For many items at several major web retailers, consumers could find better prices before Thanksgiving ... Read More

Philip Rooke

CEO, Spreadshirt Inc.

Source: E-Commerce

December 13, 2013, 5:15 PM
A tale of Christmas present from an online retailer

How one web retailer prepared for the holiday season, and how it’s going. Read More

Zia Wigder

Vice President & Research Director, Forrester Research

Source: E-Commerce

December 12, 2013, 5:35 PM
The globalization of e-commerce in 2014

Brands will sell online in many ways and entering overseas markets is getting easier, a ... Read More

Kristen Gramigna

Chief marketing officer, BluePay

Source: E-Commerce

December 9, 2013, 5:11 PM
What e-retailers should know about PCI compliance

New PCI rules take effect Jan. 1, 2014. They include requirements designed to ensure that ... Read More

Adam Silverman

Principal analyst, Forrester Research

Source: E-Commerce

December 9, 2013, 4:58 PM
Restoring the role of the sales associate in the digital age

Less than a quarter of U.S. online adult today state that sales associates are the ... Read More

Matt Swan

Client strategist, Affiliate Window

Source: E-Commerce

December 9, 2013, 4:39 PM
When attributing sales to affiliates, value is key

Retailers unhappy with last-click attribution need to think about customer value. Read More

Philip Rooke

CEO, Spreadshirt Inc.

Source: E-Commerce

December 3, 2013, 10:01 AM
Bitcoin: Is the new digital currency a good fit for e-commerce?

The real question, an e-retailer says, is whether consumers want to use it. Read More

Amin Lalani

CEO, The Cyber Bridge

Source: E-Commerce

December 2, 2013, 12:34 PM
A snapshot of e-commerce in Pakistan

There are 31 million Internet users, and new e-commerce sites are emerging. Read More

Michael Whitehouse

senior marketing strategist, OpinionLab

Source: B2B E-Commerce

November 27, 2013, 12:01 PM
Why many web-only retailers should be worried

Amazon's growth masks some serious issues that pure-play e-retailers need to address. Read More

Gregory Kennedy

vice president of marketing, TapSense

Source: Mobile Commerce

November 25, 2013, 4:28 PM
The metrics that matter in mobile marketing

A TapSense executive highlights the key data points, and industry averages. Read More

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