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Q: Need help finding a good POS system?

We need help finding a good POS system for our stores that will integrate easily with our inventory and e-commerce. We have spent a small fortune on a store system ...

Guy Moore

A: Store systems shouldn’t be this hard!

Store systems shouldn’t be this hard!  And I would think a lot before I bailed out on what appears to be a significant investment.  Why can’t it be fixed?  At ...

Tim Toews

Senior Consultant, FItForCommerce

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Don Davis

Editor in Chief

Source: E-Commerce

January 12, 2012, 9:02 AM
A first-hand look at the wide world of e-commerce

A young French entrepreneur gathers valuable insights on a global e-commerce tour. Read More

Don Davis

Editor in Chief

Source: E-Commerce

December 28, 2011, 11:50 AM
Is Chardonnay the secret to the success of online retail?

No, it’s the convenience of shopping during quiet hours, with or without refreshment. Read More

Allison Enright

Editor

Source: E-Commerce

December 23, 2011, 9:57 AM
A holiday spending use case

Consumer intention surveys indicate I overspent, but I’m not buying it. Read More

Mark Brohan

Research Director

Source: E-Commerce

December 14, 2011, 5:13 PM
So goes Best Buy online, so goes chain retailing

How Best Buy is handling e-commerce foreshadows the future of other chain retailers. Read More

Thad Rueter

Senior Editor

Source: E-Commerce

December 13, 2011, 9:24 AM
Why good conversation matters for online retailing

Google search updates make fresh content more important. Read More

Paul Demery

Managing Editor, B2B E-commerce

Source: E-Commerce

December 12, 2011, 12:43 PM
It’s the customer, stupid

Amid the social media craze, HauteLook sets a customer-focused example worth checking out. Read More

Don Davis

Editor in Chief

Source: Internet Diary

December 6, 2011, 10:09 AM
Please, not another password

Online retailers that require a password to check out are rubbing salt in this consumer’s ... Read More

Don Davis

Editor in Chief

Source: E-Commerce

November 30, 2011, 9:57 AM
What Thanksgiving weekend sales numbers reveal

Heavy advertising by retail chains benefited the web as much, or more, than stores. Read More

Allison Enright

Editor

Source: E-Commerce

November 23, 2011, 11:29 AM
‘Tis the season to shop

The deals are here, and there's little reason to wait until Monday. Read More

Allison Enright

Editor

Source: E-Commerce

November 11, 2011, 4:30 PM
Future-focused

The pace of change in e-commerce means always looking ahead. Read More

Thad Rueter

Senior Editor

Source: E-Commerce

November 10, 2011, 4:50 PM
The emotional pull of e-commerce

Commerce is about more than efficiency, even for online retailers. Read More

Don Davis

Editor in Chief

Source: E-Commerce

November 7, 2011, 4:50 PM
Bedeviled stores try opening at the witching hour

They’ve no doubt noticed that consumers push aside their turkey dinners long enough to shop. Read More

Zak Stambor

Managing Editor

Source: E-Commerce

November 2, 2011, 3:54 PM
A little personal touch goes a long way

Daily deal operators need to do a better job tailoring their offers. Read More

Don Davis

Editor in Chief

Source: B2B E-Commerce

October 26, 2011, 1:54 PM
Netflix had the right idea, but it wasn’t alone

The e-retailer may not have counted on all the big rivals it would face in ... Read More

Allison Enright

Editor

Source: E-Commerce

October 25, 2011, 2:11 PM
Christmas comes early for BuySeasons Inc.

The costume e-retailer takes the long view, even during peak season. Read More

Don Davis

Editor in Chief

Source: B2B E-Commerce

September 28, 2011, 11:01 AM
Amazon goes from strength to strength

Amazon’s new tablet computer makes it a stronger force in selling digital entertainment. Read More

Allison Enright

Editor

Source: E-Commerce

September 21, 2011, 3:28 PM
Is e-retail an equal?

E-commerce still has to fight for legitimacy within legacy store retail environments. Read More

Don Davis

Editor in Chief

Source: E-Commerce

September 16, 2011, 12:50 PM
A sales tax showdown is put off

The ultimate question is what will happen when most online retailers have to charge sales ... Read More

Stefany Zaroban

Research Analyst

Source: E-Commerce

September 1, 2011, 2:14 PM
Since when is 30 old?

When it comes to social marketing, will we be able to keep up with twenty-something’s, ... Read More

Jack Love

Publisher, Chairman

Source: Internet Diary

August 29, 2011, 3:35 PM
Europe’s E-Commerce Market Is Being Americanized

Following in the footsteps of McDonald’s, American e-retailers are rapidly taking share of the European ... Read More

Stefany Zaroban

Associate Director of Research

Source: E-Commerce

August 12, 2011, 2:05 PM
A perfect retail world

There’s so much technology can do to make store shopping more fun. How long before ... Read More

Don Davis

Editor in Chief

Source: E-Commerce

August 11, 2011, 9:25 AM
Wall Street, Main Street and e-commerce

The last recession offers lessons that may help retailers ride out any double-dip downturn that ... Read More

Don Davis

Editor in Chief

Source: B2B E-Commerce

July 13, 2011, 8:59 AM
Amazon goes to the voters

In a brilliant ploy, Amazon aims to put before California voters—many of them online shoppers—the ... Read More

Jack Love

Publisher, Chairman

Source: E-Commerce

January 25, 2011, 11:45 AM
Why Web Stores Always Need Remodeling

To succeed online, e-retailers must do that which is totally foreign to bricks-and-mortar retailing: redesign their web stores at ... Read More

Jack Love

Publisher, Chairman

Source: E-Commerce

January 10, 2011, 12:29 PM
IRCE 2011: The E-Commerce Race is On

Online sales growth is but one indicator that the retail landscape is tilting dramatically in ... Read More

Paul Demery

Managing Editor, B2B E-commerce

Source: E-Commerce

December 29, 2010, 5:14 PM
iPads and open markets for everyone!

2011 will advance the Internet promise another big step in-store and online. Read More

Zak Stambor

Managing Editor

Source: E-Commerce

December 22, 2010, 2:35 PM
The future of social commerce isn’t on Facebook

The social network wants retailers to integrate its features into their sites. Read More

Don Davis

Editor in Chief

Source: E-Commerce

December 6, 2010, 1:44 PM
Is Groupon worth $6 billion?

It’s hard to believe Google offered $6 billion, or that Groupon would turn it down. ... Read More

Don Davis

Editor in Chief

Source: E-Commerce

November 24, 2010, 3:47 PM
Why e-retail numbers are better than they look

E-retail growth rates are robust, considering the economy. Is a marked shift to more online ... Read More

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