Commentary
About Our Blogs

Ask the Experts

Q: Need help finding a good POS system?

We need help finding a good POS system for our stores that will integrate easily with our inventory and e-commerce. We have spent a small fortune on a store system ...

Guy Moore

A: Store systems shouldn’t be this hard!

Store systems shouldn’t be this hard!  And I would think a lot before I bailed out on what appears to be a significant investment.  Why can’t it be fixed?  At ...

Tim Toews

Senior Consultant, FItForCommerce

Have a Question? Ask one of our experts... ask now. See Past Questions

Advertisement

Popular Threads

Most Recent Posts

Peter Sheldon

Analyst, Forrester Research

Source: E-Commerce

November 18, 2013, 4:21 PM
Responsive web design is here to stay

Mobile adoption drives interest in responsive, but it’s no silver bullet. Read More

Aneesh Reddy

Co-founder and CEO, Capillary Technologies

Source: E-Commerce

November 18, 2013, 4:15 PM
What e-retailers need to know about consumers’ holiday shopping

Five shocking (and useful) stats from Deloitte’s 2013 holiday retail customer survey. Read More

Philip Rooke

CEO, Spreadshirt Inc.

Source: B2B E-Commerce

November 18, 2013, 3:04 PM
How a web retailer improves on the wisdom of its crowd

Spreadshirt.com's contributors are creative, but not always accurate. Read More

Zia Wigder

Vice President & Research Director, Forrester Research

Source: E-Commerce

November 1, 2013, 12:48 PM
E-commerce In Brazil charges forward

2014 could be a big year, with several special events on tap, a Forrester analyst ... Read More

Andrea Wilson

vice president, strategy director & luxury practice lead, iProspect

Source: E-Commerce

October 25, 2013, 3:53 PM
'Affluencers': who they are and how you can reach them

“Affluencers” are affluent consumers who influence others like them. Read More

Gregory Grudzinski

Director, data services and analytics, Etailing Solutions

Source: E-Commerce

October 24, 2013, 3:21 PM
Do online shoppers care about privacy?

Older consumers do. The young read privacy statements, but don’t worry about privacy. Read More

Jim Leichenko

Director of marketing, AdGooroo

Source: E-Commerce

October 23, 2013, 3:22 PM
Product Listing Ads: Going to extremes

Why advertise a product for a penny? Here’s why. Read More

Brian Sutton

Source: E-Commerce

October 22, 2013, 12:16 PM
Four steps to improve customer service for online retailers

Start with hello, as a retailer would in a physical store, and keep communicating clearly ... Read More

Bill Doyle

Vice president and principal analyst, Forrester Research

Source: B2B E-Commerce

October 22, 2013, 10:10 AM
At Hallmark Cards, digital is no longer an afterthought

In a chat with a Forrester Research analyst, Hallmark’s chief digital officer explains his approach ... Read More

Mike Effle

CEO, Vendio.

Source: E-Commerce

October 18, 2013, 10:45 AM
How to pick a web marketplace

Retailers can sell on a growing number of online marketplaces. The CEO of Vendio provides ... Read More

Andre Golsorkhi

CEO, Sidecar

Source: E-Commerce

October 17, 2013, 5:02 PM
New attribution options in Google AdWords

Previously, if a consumer purchased within 30 days of clicking on a paid search ad, ... Read More

Josh Dreller

Director, marketing research, Kenshoo

Source: E-Commerce

October 17, 2013, 3:13 PM
The impact of Google's Enhanced Campaigns

Google changed the rules in a big way when it forced advertisers to use its ... Read More

Liz Gould

Director of strategic accounts, cross-channel marketing, Experian Marketing Services

Source: E-Commerce

October 16, 2013, 9:40 AM
Top holiday e-mail predictions for 2013

Marketers will get an early start, as the Thanksgiving-to-Christmas period is compressed. An e-mail expert ... Read More

Zia Wigder

Vice President & Research Director, Forrester Research

Source: E-Commerce

October 15, 2013, 12:33 PM
Global eCommerce In The Age Of The Customer

Many brands that have invested heavily in e-commerce in core markets aren't doing the same ... Read More

Ernie Diaz

Director, Web Presence in China

Source: E-Commerce

October 7, 2013, 4:38 PM
A hybrid approach to selling online in China

Build a branded web site for promoting products but close sales on the marketplace Chinese ... Read More

Jeffrey Vocell

Product marketing manager, SiteSpect

Source: E-Commerce

October 7, 2013, 4:24 PM
Site conversion tips

Minimize clutter and maximize clarity, advices Jeffrey Vocell of testing and optimization firm SiteSpect. Read More

Andre Golsorkhi

CEO, Sidecar

Source: E-Commerce

September 30, 2013, 12:59 PM
Google knows best

The founder of automated e-commerce marketing technology platform Sidecar says marketers are over-reacting to the ... Read More

Hayley Silver

Vice president, Insights powered by Bizrate, a division of Connexity

Source: E-Commerce

September 30, 2013, 10:12 AM
Same-day delivery: Is it important to online shoppers?

To nearly 24% of online buyers, the answer is “yes,” suggest survey data from Bizrate ... Read More

Zia Wigder

Vice President & Research Director, Forrester Research

Source: E-Commerce

September 25, 2013, 12:52 PM
A few thoughts on e-commerce in Argentina

A Forrester analyst just back from Buenos Aires reports on the hot topics among online ... Read More

Philip Rooke

CEO, Spreadshirt Inc.

Source: E-Commerce

September 24, 2013, 9:33 AM
Today’s same-day shipping trials will be tomorrow’s norm

With many trials going on, consumers will soon expect delivery within hours, an e-retailer says. Read More

Jeff Oxford

Internet Marketing Consultant

Source: E-Commerce

August 29, 2013, 9:42 AM
Is Your SEO Ready for Q4?

Retailers should act now to adjust their SEO tactics in light of new Google policies. Read More

Thad Rueter

Senior Editor

Source: E-Commerce

July 29, 2013, 9:53 AM
E-mail marketers ignore the royal baby

Marketers had plenty of warning, but few acknowledged George’s arrival. Read More

Internet Retailer

Source: E-Commerce

July 3, 2013, 12:43 PM
Why U.K. e-commerce punches above its weight

The U.K. outpaces larger economies in e-commerce. Here’s why. Read More

Internet Retailer

Source: E-Commerce

June 24, 2013, 4:33 PM
A first look at Ahold USA's pick-up service

A look at what the consumer gets out of ordering groceries online for in-store pickup. Read More

Benjamin B. Sargent

Senior Analyst, Common Sense Advisory

Source: E-Commerce

May 6, 2013, 3:37 PM
Get your global groove on

How many of your web site visitors each month come from other countries? Read More

Don Davis

Editor in Chief

Source: E-Commerce

April 12, 2013, 4:43 PM
eBay’s new BFFs

Retail chains may find eBay a valuable ally in their common struggle against Amazon. Read More

Jack Love

Publisher, Chairman

Source: E-Commerce

March 20, 2013, 12:21 PM
The Flaw in Omnichannel Retailing

Retail chains like the strategy, but it's limiting their potential in e-commerce. Read More

Eliyahu Federman

SVP, 1SaleADay.com

Source: E-Commerce

March 19, 2013, 2:36 PM
The copyright perils of social media marketing

How a hot tune briefly got an e-retailer into hot water with Facebook. Read More

Jules Pieri

CEO, Daily Grommet

Source: E-Commerce

March 15, 2013, 2:34 PM
An e-retailer's hunt for cool new products

Daily Grommet is looking to discover innovative new products it can sell online. Read More

Guy Mucklow

CEO, Postcode Anywhere

Source: BLOG_ROOT

March 14, 2013, 3:18 PM
What you can learn from Amazon

A U.K. e-commerce executive sums up the features that draw shoppers to Amazon.com. Read More

advertisement