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Q: Need help finding a good POS system?

We need help finding a good POS system for our stores that will integrate easily with our inventory and e-commerce. We have spent a small fortune on a store system ...

Guy Moore

A: Store systems shouldn’t be this hard!

Store systems shouldn’t be this hard!  And I would think a lot before I bailed out on what appears to be a significant investment.  Why can’t it be fixed?  At ...

Tim Toews

Senior Consultant, FItForCommerce

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Most Recent Posts

Brian Sutton

Source: E-Commerce

October 22, 2013, 12:16 PM
Four steps to improve customer service for online retailers

Start with hello, as a retailer would in a physical store, and keep communicating clearly ... Read More

Bill Doyle

Vice president and principal analyst, Forrester Research

Source: B2B E-Commerce

October 22, 2013, 10:10 AM
At Hallmark Cards, digital is no longer an afterthought

In a chat with a Forrester Research analyst, Hallmark’s chief digital officer explains his approach ... Read More

Mike Effle

CEO, Vendio.

Source: E-Commerce

October 18, 2013, 10:45 AM
How to pick a web marketplace

Retailers can sell on a growing number of online marketplaces. The CEO of Vendio provides ... Read More

Andre Golsorkhi

CEO, Sidecar

Source: E-Commerce

October 17, 2013, 5:02 PM
New attribution options in Google AdWords

Previously, if a consumer purchased within 30 days of clicking on a paid search ad, ... Read More

Josh Dreller

Director, marketing research, Kenshoo

Source: E-Commerce

October 17, 2013, 3:13 PM
The impact of Google's Enhanced Campaigns

Google changed the rules in a big way when it forced advertisers to use its ... Read More

Liz Gould

Director of strategic accounts, cross-channel marketing, Experian Marketing Services

Source: E-Commerce

October 16, 2013, 9:40 AM
Top holiday e-mail predictions for 2013

Marketers will get an early start, as the Thanksgiving-to-Christmas period is compressed. An e-mail expert ... Read More

Zia Wigder

Vice President & Research Director, Forrester Research

Source: E-Commerce

October 15, 2013, 12:33 PM
Global eCommerce In The Age Of The Customer

Many brands that have invested heavily in e-commerce in core markets aren't doing the same ... Read More

Ernie Diaz

Director, Web Presence in China

Source: E-Commerce

October 7, 2013, 4:38 PM
A hybrid approach to selling online in China

Build a branded web site for promoting products but close sales on the marketplace Chinese ... Read More

Jeffrey Vocell

Product marketing manager, SiteSpect

Source: E-Commerce

October 7, 2013, 4:24 PM
Site conversion tips

Minimize clutter and maximize clarity, advices Jeffrey Vocell of testing and optimization firm SiteSpect. Read More

Andre Golsorkhi

CEO, Sidecar

Source: E-Commerce

September 30, 2013, 12:59 PM
Google knows best

The founder of automated e-commerce marketing technology platform Sidecar says marketers are over-reacting to the ... Read More

Hayley Silver

Vice president, Insights powered by Bizrate, a division of Connexity

Source: E-Commerce

September 30, 2013, 10:12 AM
Same-day delivery: Is it important to online shoppers?

To nearly 24% of online buyers, the answer is “yes,” suggest survey data from Bizrate ... Read More

Zia Wigder

Vice President & Research Director, Forrester Research

Source: E-Commerce

September 25, 2013, 12:52 PM
A few thoughts on e-commerce in Argentina

A Forrester analyst just back from Buenos Aires reports on the hot topics among online ... Read More

Philip Rooke

CEO, Spreadshirt Inc.

Source: E-Commerce

September 24, 2013, 9:33 AM
Today’s same-day shipping trials will be tomorrow’s norm

With many trials going on, consumers will soon expect delivery within hours, an e-retailer says. Read More

Jeff Oxford

Internet Marketing Consultant

Source: E-Commerce

August 29, 2013, 9:42 AM
Is Your SEO Ready for Q4?

Retailers should act now to adjust their SEO tactics in light of new Google policies. Read More

Thad Rueter

Senior Editor

Source: E-Commerce

July 29, 2013, 9:53 AM
E-mail marketers ignore the royal baby

Marketers had plenty of warning, but few acknowledged George’s arrival. Read More

Internet Retailer

Source: E-Commerce

July 3, 2013, 12:43 PM
Why U.K. e-commerce punches above its weight

The U.K. outpaces larger economies in e-commerce. Here’s why. Read More

Internet Retailer

Source: E-Commerce

June 24, 2013, 4:33 PM
A first look at Ahold USA's pick-up service

A look at what the consumer gets out of ordering groceries online for in-store pickup. Read More

Benjamin B. Sargent

Senior Analyst, Common Sense Advisory

Source: E-Commerce

May 6, 2013, 3:37 PM
Get your global groove on

How many of your web site visitors each month come from other countries? Read More

Don Davis

Editor in Chief

Source: E-Commerce

April 12, 2013, 4:43 PM
eBay’s new BFFs

Retail chains may find eBay a valuable ally in their common struggle against Amazon. Read More

Jack Love

Publisher, Chairman

Source: E-Commerce

March 20, 2013, 12:21 PM
The Flaw in Omnichannel Retailing

Retail chains like the strategy, but it's limiting their potential in e-commerce. Read More

Eliyahu Federman

SVP, 1SaleADay.com

Source: E-Commerce

March 19, 2013, 2:36 PM
The copyright perils of social media marketing

How a hot tune briefly got an e-retailer into hot water with Facebook. Read More

Jules Pieri

CEO, Daily Grommet

Source: E-Commerce

March 15, 2013, 2:34 PM
An e-retailer's hunt for cool new products

Daily Grommet is looking to discover innovative new products it can sell online. Read More

Guy Mucklow

CEO, Postcode Anywhere

Source: BLOG_ROOT

March 14, 2013, 3:18 PM
What you can learn from Amazon

A U.K. e-commerce executive sums up the features that draw shoppers to Amazon.com. Read More

Don Davis

Editor in Chief

Source: E-Commerce

March 12, 2013, 3:09 PM
Can Google save retail stores?

A rumored alliance with chains makes sense, but poses major challenges. Read More

Mike Jones

CEO, Science Inc.

Source: E-Commerce

February 12, 2013, 4:17 PM
The value of social traffic

People use social media to browse, to get inspiration, and, increasingly to buy. And when ... Read More

Amy Dusto

Associate Editor

Source: E-Commerce

January 28, 2013, 1:56 PM
There’s opportunity in e-retail, but it does take work

ChildrensBookstore.com takes off after six years as a lingering hobby. Read More

Katie Evans

Managing Editor, International Research

Source: E-Commerce

January 10, 2013, 11:18 AM
Why the web was my best friend this holiday season

How I bought all my gifts this year without ever having to look for parking. Read More

Guy Mucklow

CEO, Postcode Anywhere

Source: B2B E-Commerce

January 8, 2013, 4:19 PM
Looking outward

The CEO of Postcode Anywhere says many Hot 100 retailers welcome international shoppers. Read More

Amy Dusto

Associate Editor

Source: E-Commerce

October 22, 2012, 12:18 PM
Price wars don’t necessarily maximize profits on Amazon or eBay

Marketplaces consider many factors when determining which sellers get top product listings. Read More

Paul Demery

Managing Editor, B2B E-commerce

Source: Mobile Commerce

October 5, 2012, 1:27 PM
This catalog expert may be on to something

A blend of e-commerce, social media and tablets breathes new life into catalogs. Read More

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