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Q: Need help finding a good POS system?

We need help finding a good POS system for our stores that will integrate easily with our inventory and e-commerce. We have spent a small fortune on a store system ...

Guy Moore

A: Store systems shouldn’t be this hard!

Store systems shouldn’t be this hard!  And I would think a lot before I bailed out on what appears to be a significant investment.  Why can’t it be fixed?  At ...

Tim Toews

Senior Consultant, FItForCommerce

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Most Recent Posts

Ernie Diaz

Partner, Web Presence in China

Source: E-Commerce

June 27, 2014, 12:46 PM
Why Western brands entering China should start with Tmall

Western retailers hear much about the gray market and copycats on Tmall, but not enough ... Read More

Jim Tompkins

CEO, Tompkins International

Source: E-Commerce

June 26, 2014, 5:05 PM
Why U.S. retailers need to pay attention to Alibaba

Alibaba isn’t just planning an IPO in the United States—it’s also planning to invest a ... Read More

Robert Moore

Co-founder and CEO, RJMetrics

Source: E-Commerce

June 26, 2014, 2:08 PM
How many e-commerce companies are there?

It’s a question Internet Retailer editors get asked all the time. By crunching a variety ... Read More

Hayley Silver

Vice president, Insights powered by Bizrate, a division of Connexity

Source: E-Commerce

June 25, 2014, 4:35 PM
Why don't they check out?

Online retailers often wonder why so many shoppers make it to the shopping cart—and then ... Read More

Heather Smith

Director of social media, Zog Digital

Source: E-Commerce

June 20, 2014, 4:57 PM
On Facebook, the kind of image matters a lot

Which kind of image generates more Likes, shares and comments: one prettied up with graphics ... Read More

Lance Wallin

Vice president of e-commerce, Sealed Air’s Product Care Division

Source: E-Commerce

June 20, 2014, 4:24 PM
Thinking inside the box about packaging material

Proper packaging ensures a product arrives intact while minimizing shipping cost. Too much can be ... Read More

David Rekuc

Marketing Director, Ripen eCommerce

Source: E-Commerce

June 19, 2014, 11:46 AM
A 2014 holiday preparation checklist

Here are six things to do now to get ready for the 2014 holiday season, ... Read More

Marsel Nizamutdinov

Chief research officer, High-Tech Bridge

Source: E-Commerce

June 18, 2014, 11:06 AM
Hackers target online retailers, and not just the big ones

Many small and midsized retailers assume hackers won’t bother with them. But criminals have figured ... Read More

Carl Theobald

CEO and president, Avangate

Source: E-Commerce

June 17, 2014, 11:39 AM
The new online service economy

63% of U.S. adults use online services every day, and 50% pay for them, according ... Read More

Adrien Henni

Chief editor, East-West Digital News

Source: E-Commerce

June 2, 2014, 4:54 PM
Good news for online retailers selling into Russia

It appears the government will not heavily tax e-commerce imports, reports East-West Digital News. Read More

Grant Crowell

Video consultant, CDW

Source: E-Commerce

May 29, 2014, 2:17 PM
An introduction to video site Vine for online retailers

How much can a brand say in a 6-second video? Plenty, says Twitter's Stacy Minero ... Read More

Joelle Kaufman

Head of marketing and partnerships, BloomReach

Source: E-Commerce

May 12, 2014, 5:01 PM
It’s not search or personalization: Search is personalization

Every time a customer searches for a color, a style, an article of clothing, a ... Read More

Don Amato

Vice president of sales, Chicago Tag & Label

Source: E-Commerce

May 11, 2014, 5:58 PM
Four tips to more efficient handling of returns

With more than 60% of online shoppers making at least one online exchange or return ... Read More

Uwe Bald

Vice president, international business development, Hermes

Source: E-Commerce

May 11, 2014, 5:43 PM
The case for fast, free and easy international returns

Studies show consumers will buy more often and buy more when they’re confident that they ... Read More

Jon Hedges

President, Hedges & Co.

Source: E-Commerce

May 8, 2014, 9:40 AM
How does paid search impact results from organic listings?

It’s a question online marketer Jon Hedges get asked a lot. He provides two case ... Read More

Sridhar Sharma

Chief technology officer, Ugam

Source: E-Commerce

May 7, 2014, 8:40 PM
Data goes nuclear: half-life in the world of e-commerce

While many retailers are prepared to deal with the high volume of data they can ... Read More

Nadine Späth

Manager, consumer goods & e-commerce, Germany Trade & Invest

Source: E-Commerce

May 5, 2014, 5:00 PM
E-commerce opportunities in Europe's strongest economy

German consumers are confident and spending more, especially online. But they shop somewhat differently online ... Read More

Peter Sheldon

Analyst, Forrester Research

Source: E-Commerce

May 2, 2014, 3:38 PM
Just where do my online orders come from?

As the race to faster shipping continues, many online retailers are now shipping online orders ... Read More

Samer Forzley

Vice president of marketing, Pythian

Source: E-Commerce

April 28, 2014, 12:01 PM
Make room at the top for security

Big thefts of consumer data from major retailers underscore the risk retailers run if they ... Read More

Devika Girish

marketing content associate, MobStac

Source: Mobile Commerce

April 28, 2014, 10:41 AM
Unlocking the power of location-based retail services

Many retailers are taking advantage of knowing where a shopper is to offer her coupons ... Read More

Seth Barnes

Head of marketing, Savings.com

Source: E-Commerce

April 22, 2014, 6:16 PM
Commissions are for closers

A Savings.com executive responds to an Internet Retailer article describing a web merchant’s decision to ... Read More

Charles Nicholls

Source: E-Commerce

April 11, 2014, 11:07 AM
E-mail remarketing: three best practices to maximize revenue

Consumers who make it to the shopping cart are interested in buying. The chief strategy ... Read More

Kim Giroux

Vice president of paid advertising, Zog Digital

Source: E-Commerce

March 27, 2014, 4:03 PM
The five most effective retail affiliate marketing tactics

For starters, find affiliates likely to attract consumers interested in your products, says Kim Giroux ... Read More

Vanessa Rumbold

Executive vice president, client services & business development, Fluid

Source: E-Commerce

March 26, 2014, 12:42 PM
What e-retailers should focus on in 2014

Mobile, for sure, says an e-commerce design expert in a Q&A. Many retailers still fall ... Read More

Eric Best

CEO, Mercent Corp.

Source: E-Commerce

March 24, 2014, 10:41 AM
The new structure for Google’s Product Listing Ads

Google’s Shopping Campaigns, announced late last year, ultimately will let retailers more precisely target top-performing ... Read More

Jenn Markey

Vice president of marketing, 360pi

Source: E-Commerce

March 14, 2014, 5:19 PM
Pricing games: four holiday pricing strategy lessons

Amazon doesn’t always offer the lowest price, but it is the most aggressive in changing ... Read More

Adrien Henni

Chief editor, East-West Digital News

Source: E-Commerce

March 14, 2014, 5:12 PM
Russian e-commerce leaders Ozon and Ulmart in funding talks

Ozon, often called Russia's Amazon, could be in line to raise $100 million, reports East-West ... Read More

Robert L. Lee

Partner, Alston & Bird

Source: E-Commerce

March 10, 2014, 11:25 AM
A quick patent troll primer for Internet retailers

Patent trolls are companies that buy patents and make money by demanding licensing fees from ... Read More

Paul Shrater

Founder and CEO, Minimus.biz

Source: E-Commerce

March 7, 2014, 3:21 PM
From the e-retail boardroom to the classroom

Paul Shrater, founder and CEO of web-only retailer Minimus.biz, is teaching a college marketing course ... Read More

Bridget Fahrland

vice president of client strategy, Fluid

Source: E-Commerce

March 6, 2014, 9:56 AM
Will same-day delivery be the bottled water of 2014?

Consumers didn’t think they needed bottled water either, notes Fluid vice president of client strategy ... Read More

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