Web Design '09 Conference Agenda

Listed below are the exact times for each event in the Internet Retailer Web Design '09 Conference. To view the description of an individual session click on the "Session Description" buttons.

Pre-Conference: Jan. 19, 2009
10:00 AM - 5:30 PM
Design and Usability Consultations

Attendees at the Internet Retailer Web Design '09 conference have the opportunity to submit their web sites to experts in web site design and usability for a free consultation. From 10:00 to 12:00p.m. and 1:00 to 5:30 p.m., web site design and usability companies will operate private consultation rooms with Internet access. Retailers attending the show can choose up to three appointments per attending company for one-on-one, half-hour consultations on the design, navigation, organization and usability of their web sites. Participating consultants will provide analysis specific to each site, with suggestions for improvements and commentary on what results a retailer can expect from making such changes.

These sessions will not be sales pitches for a vendor's products—any participating company that engages in selling during the consultations will not be invited to return the following year. Retailers who wish to participate in the consultations must sign up when they register to attend the conference. Appointments are available on a first-come, first-serve basis.

View Session Description
4:00 PM - 4:45 PM
Roadmap to Redesign
Betsy Emery, CEO, TELLUS
5:00 - 7:00 PM
Welcome Reception

A Champagne Reception will be held in the Exhibit Hall on Monday evening, Jan. 19. Please join us and your e-retailing colleagues for cocktails and hors d'oeuvres.

Day One: Jan. 20, 2009
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8:30 AM - 9:00 AM
KEYNOTE: Neiman Marcus: Where Elegance and Simplicity Add up to Success
Lindy Rawlinson, Vice President, Web Operations & New Business, Neiman Marcus Direct
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9:00 AM - 9:30 AM
Is it time yet?
Neil Clemmons, Senior Vice President, Critical Mass
Ivy Chin, Vice President Architecture, Design & Video, QVC
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9:30 AM - 10:15 AM
Choosing the right design partner
Bruce Temkin, Analyst, Forrester Research
Bill Kane, Vice President, IMS & Web Development, 1800Mattress.com
10:15 AM - 11:00 AM
Break
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11:00 AM - 11:30 AM
FEATURED ADDRESS: A small retailer designs a robust site on a budget
Mark Carson, CEO, FatBrainToys.com
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11:30 AM - 12:00 PM
Behind the scenes at mini-movies—Managing video online
Pedro Santos, Chief Strategist, eCommerce, Akamai Technologies Inc.
Frank Malsbenden, Vice President, Vision Retailing Inc.
View Session Description
12:00 PM - 12:30 PM
Creating—and managing—images that sell
Kelly Sullivan, Creative Director, CWDkids
Tracy Rosen, CEO, WH Group
12:30 PM - 1:45 PM
Lunch

Barack Obama Inaugural Address Barack Obama's Inaugural Address: The historic inaugural address of President-Elect Barack Obama will be shown live on the large screen of the general session hall at 12:30 p.m. during the lunch break.

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1:45 PM - 2:15 PM
Design and merchandising lessons from Holiday 2008
Lauren Freedman, President, the e-tailing group
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2:15 PM - 2:45 PM
The importance of testing
Carol Farnsworth, Senior Director Customer Experience Research, Keynote Systems, Inc.
Jeffrey Prus, Senior Director, User Experience and Merchandising, VistaPrint
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2:45 PM - 3:30 PM
Making site usability all it can be—Live site reviews
Jennifer Bailey, Usability Services Manager, ForeSee Results
Scott Kincaid, Vice President, Usability Sciences Corp.
3:30 PM - 4:15 PM
Break
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4:15 PM - 4:45 PM
How to prioritize a design plan
Bryan Eisenberg, President, FutureNow
Howard Wyner, President, Scentiments.com
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4:45 PM - 5:30 PM
30 minutes to change your site
David Carrington, President, RacingUSA.com
Chris Wegener, President, PaperStyle.com
Day Two: Jan. 21, 2009
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8:30 AM - 9:00 AM
FEATURED ADDRESS: Borders reclaims its online channel
Kevin Ertell, Vice President of E-business, Borders Books and Music
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9:00 AM - 9:30 AM
How your market defines your design
Judy Newman, President, Scholastic Book Clubs and Professional Resources, Scholastic Books
David Redlich, Co-CEO, Director of Sales & Marketing, ReStockit.com
View Session Description
9:30 AM - 10:15 AM
Programmers are from Mars, customers are from Venus
Lawrence Becker, Vice President and Principal, Website Effectiveness, The Rimm-Kaufman Group
Archie Miller, Senior Manager of Web Design and Development, Crutchfield Corp.
10:15 AM - 11:00 AM
Break
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11:00 AM - 11:30 AM
One site, many masters: Accommodating conflicting design objectives
Mike Ritter, Vice President, HP Home & Home Office Store
Tony Svanascini, President, AmericanEagle.com
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11:30 AM - 12:30 PM
Top design tips to boost SEO rankings—Live analysis of attendees' web sites
Stephan Spencer, President, Netconcepts
Marion Sharkey, Vice President, Business Development, PM Digital
12:30 PM - 1:45 PM
Lunch
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1:45 PM - 2:15 PM
Designing landing pages that sell
Neil Kugelman, Founder & CEO, Goldspeed.com
John Tawadros, COO, iProspect.com
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2:15 PM - 3:00 PM
Every byte counts
Andrea Mulligan, Director, Professional Services, Gomez
Mike Lanning, Online Operations Manager, Best Buy
3:00 PM - 3:15 PM
Break
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3:15 PM - 3:45 PM
Leveraging social technologies strategically in your site design
Dayna Bateman, Senior Strategic Analyst, Fry Inc.
Albert DiPadova, Vice President, Due Maternity
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3:45 PM - 4:15 PM
What engages shoppers now—and what will engage them tomorrow
Greg Selkoe, CEO, Karmaloop
Matthew Ledford, President, Fast Pivot
View Session Description
4:15 PM - 5:00 PM
Bonus round: The best advice on web site design you haven't heard yet
Sherrie Hablitzel, Creative Director, Azavar Technologies Corp.
Craig Smith, President, Trinity Insight
Klay Huddleston, Executive Director, Retail Practice, Resource Interactive
Day Three: Jan. 22, 2009, Post Conference Workshop
Case Studies and Critiques on Redesigning Retail Web Sites

MORNING: Why we did what we did
The post-conference workshop will features designers and their retailer clients who will walk attendees through site makeovers. They will present before and after examples of the site, explain why they did what they did, outline the results of the makeover and discuss where they plan further enhancements.

AFTERNOON: In-depth site critiques
Design experts will analyze and suggest areas for improvement of attendees' web sites. These sessions are designed to be group learning experiences. Design experts will walk the audience through in-depth critiques and recommendations and leave plenty of time for discussion with attendees as to what they are suggesting and why.

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9:00 AM - 10:00 AM
An Epic Redesign
Donald Bailey, CEO, Epic Dental
Ethan Giffin, President, Groove Commerce
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10:15 AM - 11:15 AM
Springing into action with a new web site design
Seth Newman, COO, Action Envelope
Josh Levine, Chief Creative and Experience Officer, Alexander Interactive
View Session Description
11:30 AM - 12:30 PM
Harvesting the benefits of a redesign
12:30 PM - 1:30 PM
Lunch
View Session Description
1:30 PM - 4:00 PM
Live, on-the-spot redesigns
Ethan Giffin, President, Groove Commerce
David Wertheimer, Director of Strategy, Alexander Interactive