Web Design '08 Conference Speakers

Jennifer Bailey, Usability Services Manager, ForeSee Results

Jennifer Bailey is co-founder of leading customer experience consultancy Red Spade, which was recently acquired by ForeSee Results. Jennifer's approach to usability solutions identifies issues that impede customers from accomplishing their online goals and reveals insights that impact business metrics and online investment. Her expertise includes consulting with dozens of Fortune 1000 companies, including Lands' End, Best Buy, Borders, Bluefly, Sierra Trading Post, Hotwire, JCPenney, Harley-Davidson, Eastern Mountain Sports and Lowe's.