Speakers Session

IRCE 2009 Conference Speakers

Brian Walker, Senior Analyst, Forrester Research

Brian Walker focuses on the effect that technology advancements, operational needs, and changing consumer behaviors have on the online retail industry. With expertise in B2C and B2B eBusiness within retail and online travel, Brian's roles at Forester span business and technology leadership. His research interests include multichannel strategies, user experience design, and technology solutions that facilitate interactions among consumers, retailers and brands.