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Reed Hastings, Founder, Chairman and CEO, Netflix
Few e-retailers have used the web to transform their markets more than Reed Hastings has as chairman and CEO of
Netflix Inc., the online DVD rental company he founded in 1997. A web-only merchant, Netflix now accounts for nearly
$1 billion in annual DVD rentals, about 12.5% of the entire market, and ranks No. 21 in the Internet Retailer
Top 500 Guide. The company also was ranked number one in customer satisfaction across all of e-commerce by
ForeSee Results. Netflix has been so successful that it fought off threats from the likes of Wal-Mart Stores, which
turned over its online DVD rental efforts to Netflix in 2005. And it forced market-leader Blockbuster to rethink its
store-only model, but because it entered the online market late, its web subscriber base is only a third that of
Netflix, which topped 6 million subscribers last June. Reed Hastings predicts that up to 10% of video rental stores
will close in 2007 because of the online trend, and he expects Netflix's subscriber base will triple to 20 million
in a few years.
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