Patricia Graca leads the customer experience for the HP Home & Home Office Store, including product management, web site production, editorial and design for over 900 home and home office products. Patricia has been with HP since 1991 and has held key positions in channel marketing, regional account management and installed base programs. Patricia holds a B.S. from Instituto Superior de Ciencias do Trabalho e da Empresa, Portugal, and an MBA from the Haas School of Business at the University of California, Berkeley.