Report Card

In this section of the Guide, merchants can benchmark their overall e-commerce platform against relevant e-commerce technology standards by taking a comprehensive test and determining a grade. They also can grade key parts of their platform individually, including content management, inventory and order management, customer service and customer relationship management, site search, payments processing and fraud prevention, and rich and social media. The results will help individual retailers do a better job of assessing performance, troubleshooting problems and determining priorities.

View Sample Report Card Page