23% of e-retail transactions on Thanksgiving and Black Friday came from mobile devices.
Best Buy shuffles its online management team
Stephen Gillett, hired as head of e-commerce in March, leaves to join Symantec.
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Topics: Best Buy, consumer electronics, e-commerce, Herbert Joly, m-commerce, mobile commerce, NewsMakers, retail chains, Scott Durchslag, Sharon McCollam, Starbucks, Stephen Gillett, Steve Bennett, Symantec, Top 500
Stephen Gillett, the head of overall e-commerce, marketing and I.T. at Best Buy Co. Inc., is leaving the consumer electronics chain to join Symantec Corp., a provider of e-commerce security technology, as executive vice president and chief operating officer, Symantec and Best Buy said today.
Gillett, who starts at Symantec on Friday, Dec. 21, joined Best Buy in March of this year from Starbucks Coffee Co., where he had worked since 2008 and was chief information officer and executive vice president of digital ventures. At Best Buy, Gillett reported to former CEO Brian Dunn and then to CEO Herbert Joly, who succeeded Dunn in April.
Best Buy is No. 11 in the Internet Retailer Top 500 Guide.
Gillett’s responsibilities at Best Buy touched nearly every part of the retailer’s operations. Those tasks now will be shared by three other Best Buy executives, the retailer says. Scott Durchslag, president of online and global e-commerce, will now serve as the e-commerce executive reporting directly to Joly.
Gillett’s other duties will be absorbed by Sharon McCollam, chief administrative and chief financial officer, and by Shawn Score, the former head of Best Buy Mobile who was recently named senior vice president of U.S. retail.
"We are grateful for Stephen's contributions during his time at Best Buy," Joly said. "And we wish him well as he returns to his roots and assumes a very senior role at Symantec."
At Symantec, where Gillett will report to chairman and CEO Steve Bennett, his duties will cover marketing, communications and I.T. operations. Upon assuming his new position at Symantec Dec. 21, Gillett will resign from Symantec’s board of directors, which he joined in January 2012.
Gillett is also expected to help lead new business efforts that Symantec plans to announce next month, Symantec says.
“Stephen's appointment will ensure that Symantec is well-positioned for addressing our consumer and business customers' needs,” Bennett says. “He will have an immediate impact due to his familiarity with the company from his tenure on the board. His arrival is timely as we continue to finalize our strategic direction and operational plan to be announced in late January."