December 12, 2012, 10:57 AM

Amazon and Williams-Sonoma top November availability ratings

The retailers led Internet Explorer and Firefox availability tests, respectively.

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Amazon.com had the best availability score in Internet Explorer among large retailers tested in November, says Compuware Gomez. Last month, the retailer posted 100% availability in Internet Explorer tests. Williams-Sonoma.com finished atop Firefox availability tests at 99.99%.

Toysrus.com and Williams-Sonoma.com finished tied for second behind Amazon.com in Internet Explorer tests with 99.99% availability. HPShopping.com was next with a 99.98% availability score and Costco.com came in fifth at 99.96%.

In Firefox testing, four retailers (Amazon.com, Costco.com, Gap.com and HSN.com) tied for second place behind Williams-Sonoma.com with 99.98% availability scores for the month. HPShopping.com was next at 99.96%.

The average Internet Explorer availability score among the 22 retailers measured in November was 99.53%. The same group of retailers produced an average Firefox score of 99.75%.

Availability is determined by the percentage of tests in which the retailer’s web site loads correctly.

Click here for the full test results.

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