January 12, 2012, 9:34 AM

Five Guys Online Ordering Goes International

Canadian Five Guys customers can now Skip the Line using OLO Online Ordering

Jan 12, 2012 - OLO Online Ordering announced today that it has expanded its mobile and online ordering service for restaurants outside the U.S. on behalf of Five Guys Burgers & Fries. The new platform allows Five Guys’ Canadian customers to order, pay and confirm their spot as first in line using www.gofiveguys.com.

The international service, developed through a partnership with OLO, Chase Paymentech and MICROS, will be available to customers in its 23 restaurants located in Alberta, British Columbia, Manitoba, Ontario, Quebec and Saskatchewan. Canadian customers can access the mobile and online ordering by simply typing in their address or zip code at www.gofiveguys.com and following the simple steps to place their favorite Five Guys order.  Mobile users can download the Five Guys ordering app for Android operating system phones and iPhones.

"Our partners worked diligently to adapt this powerful online management platform for our Canadian market," said Steve Teller, OLO Project Manager at Five Guys Burgers & Fries. “We think that our Canadian customers will jump at the chance to order and pay online.”

Since launching the mobile and online ordering platform earlier this year, more than 250,000 Five Guys customers have downloaded the mobile ordering app for Android, iPhone, and iPad.

Noah Glass, OLO’s chief executive, has seen a big jump in mobile ordering since he designed the nation’s first text messaging ordering platform in 2005.  In just one year, notes Glass, mobile app-based orders in the U.S. have jumped from about 10 percent of the ordering mix to 33 percent, and sees an even stronger market outside the U.S.

“Our customers find mobile and online ordering convenient, and we’ve seen the percentages of users grow exponentially,” said Teller.  “Our franchisees and employees find that online and mobile ordering allows for streamlined operations as it frees them from the time-intensive call-in and fax-in orders and provides more accuracy.”

About OLO Online Ordering:

OLO is a web-based online ordering software with point-of-sale integration and the best-in-class customer experience. More than 150 restaurant brands run their mobile and online ordering services through OLO including Five Guys Burgers and Sonic Drive-In.

About Chase Paymentech:

Paymentech, LLC (“Chase Paymentech”), a subsidiary of JPMorgan Chase (JPMC), is a leading provider of payment processing and merchant acquiring. The company’s proprietary platforms enable integrated solutions for all payment types, including credit, debit, prepaid stored value and electronic check processing; as well as digital, alternative and mobile payment options. Chase Paymentech has uniquely combined proven payment technology with a long legacy of merchant advocacy that creates quantifiable value for companies large and small. In 2011, Chase Paymentech processed 24.4 billion transactions with a value of $553.7 billion, including an estimated half of all global Internet transactions.  In addition to the ability to authorize transactions in more than 130 currencies, the company provides business analytics and information services, fraud detection and data security solutions.  More information can be found at www.chasepaymentech.com.

 

John T. Murray III | Communications & Public Affairs | Chase Card, Merchant Services & Auto Finance | 901 15th Street, NW Dr., 11th Floor, Washington, DC 20005| T: 202 329 6363 | F: 703 661 8638 | john.t.murray@jpmchase.com |

This communication is for informational purposes only. It is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase & Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase & Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to European legal entities.

Comments

Sign In to Make a Comment

Comments are moderated by Internet Retailer and can be removed.

Not a member? Signup for free today!

Advertisement

Advertisement

Advertisement

Relevant Commentary

FPO

Jason Squardo / Mobile Commerce

Five tips for achieving high mobile search rankings

Searches on mobile devices will soon exceed those on computers, Google says. Retailers that keep ...

FPO

Sergio Pereira / B2B E-Commerce

Quill turns to its B2B customers for new ideas

Coming in April is a new section of Quill.com that will let customers and Quill ...

Advertisement