Linda Dillman, who helped build Wal-Mart Stores Inc.’s supply chain into an industry standard setter before joining Hewlett-Packard Co. two years ago as its information technology head, was named this week as chief information officer of QVC Inc., the online and TV retailer. QVC is a subsidiary of Liberty Interactive Corp., No. 8 in the Internet Retailer Top 500 Guide.
In her new job, Dillman will direct the design, development and implementation of technology projects at QVC and oversee the day-to-day management of I.T. operations. In addition, she will work with QVC’s international market leaders to help direct the information technology organizations in QVC's markets around the world.
"QVC's 25-year track record of success relies on our ability to deliver a high-quality, seamless multi-platform experience to our millions of customers worldwide," says Mike George, president and CEO. "This is no easy accomplishment and requires strong I.T. leadership that can meet our business's high demands for technical functionality, scalability and performance. Linda's background makes her ideally suited to keep QVC at the forefront of innovation and maintain our leadership as the premier global multimedia retailer."
Prior to QVC, Dillman was with HP, where, as senior vice president, global I.T., she was responsible for development, support and management of all I.T. applications for the enterprise services business unit and all global functions. Dillman started with HP in 2009.
Before HP, Dillman spent 18 years with Wal-Mart, working there from 1991 to 2009. Her positions there included executive vice president for risk and benefits, and executive vice president/chief information officer. She helped Wal-Mart use real-time information on customer purchasing patterns and to develop a logistics system to ensure millions of products were in stock to meet customer demand, QVC says in its announcement.
Dillman also led the conversions of a number of Wal-Mart’s international technology systems, such as during Wal-Mart's acquisition of the ASDA retail chain in the United Kingdom.
Wal-Mart is No. 6 in the Top 500 Guide; HP is No. 19.