November 29, 2011, 3:16 PM

Customized service

CustomInk makes it easy to customize anything from shirts for a softball team to mugs with corporate logos.

Don Davis

Editor in Chief

Lead Photo

CustomInk LLC makes it easy to create items that carry exactly the words and images the consumer wants.

That may be shirts with each player’s name and number for the softball team, mugs with corporate logos or gag gifts. In the Design Lab at CustomInk.com, the consumer chooses the item and color; adds sizes and places text; and uploads images or chooses from a library of stock art. A video explains each step, and the site encourages visitors to reach out for help via phone or live chat.

When the consumer is satisfied with her design, the Design Lab provides an instant price quote. The e-retailer prides itself on its service, and offers a 100% satisfaction guarantee, which is rare on custom products. An August 2011 redesign introduced a new logo, featuring a friendly octopus named Inky.

Comments

Sign In to Make a Comment

Comments are moderated by Internet Retailer and can be removed.

Not a member? Signup for free today!

Advertisement

Advertisement

Advertisement

Relevant Commentary

FPO

Bill Siwicki / Focus on Mobile Commerce

Amazon Phone rumors reach a boiling point

Will Amazon take on Apple in a hardware war?

FPO

Stefany Moore / E-Retailer Watch

Top 500 Twitter trivia

As a thank you, we’re giving away free Top 500 Guides starting Mon., May 13. ...

Advertisement

!True!

To skip, click the "Continue to Site" link to the right.

— Internet Retailer
Continue to site

Advertisement