September 27, 2011, 5:02 PM

QVC places first in iPhone response time tests for August

QVC’s m-commerce site posted the best mobile response time on four devices.

Jon Love

Associate Editor, Research

Lead Photo

QVC’s mobile site, m.QVC.com, produced the fastest iPhone access time among large web retailers in August, says Compuware Gomez. Last month, m.QVC.com produced an average iPhone mobile response time of 1.74 seconds.

M.Newegg.com came in second for iPhone testing at 2.20 seconds, followed by Dell.com (2.69 seconds), Sears2go.com (3.09) and Williams-Sonoma.com (3.30).

QVC’s mobile site also led in response time tests for the three other mobile devices measured by Gomez in August: Sprint’s HTC Hero (1.90 seconds), T-Mobile’s HTC Dream (3.59 seconds) and Verizon’s Droid (1.97 seconds). Amazon’s mobile site finished second in testing for the HTC Hero (3.91 seconds) and the Droid (4.02 seconds). Dell’s mobile site came in second for testing on HTC’s Dream (5.77 seconds).

Gomez measures response time as the total time required for each mobile site to load on a user’s phone. Load times can be influenced by location, carrier, network protocol and signal strength, and some measurements start from mobile site landing pages that result from redirections once a mobile device is identified.

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