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Satori Software Contact Data Quality Solution Enables Key to Success.
Seattle, WA — August, 18, 2011 — US-based National Processing of America, Inc. (NPA) has developed a new way to process credit applications in the UK market using Satori Software’s MailRoom ToolKit Architect contact data quality software.
NPA provides consumer credit loans to a network of merchants in the US, UK and a number of other foreign outlets. When entering the UK market, NPA needed an identifier that would allow it to locate an applicant’s unique credit history. A home address appeared to be the best solution, but lack of a standard address format in the UK was a problem. According to Tim Valdez, Director of Foreign Markets at NPA, UK customers would often place multiple address lines in a single field on the credit application web form. Then the address wouldn’t match the record on file with the various UK credit reference agencies.
To sort out the addressing problems, NPA adopted MailRoom ToolKit Architect, an integrated data quality solution. The application corrects and standardizes addresses so they can be matched to corresponding credit history records.
“Since installation MailRoom ToolKit Architect has been running like a champ,” says Valdez. “Integration with our own technology was seamless; you almost forget Architect is there working in the background. We’re glad it is, because without address management, expansion into the UK market would have been impossible.”
“NPA already had the knowledge and business process in place,” says Joe Skop, senior vice president of worldwide sales for Satori Software Inc. “The only thing missing was data accurate enough to ensure success in the UK market. We’re happy our expertise in the area of data correction helped NPA create the perfect solution.”
Since utilizing address correction and formatting techniques, NPA has processed more than 500,000 credit applications in the UK.
For the complete story, visit www.satorisoftware.com/solutions/customer-stories/mailroom-toolkit/npa.aspx.
About National Processing of America, Inc.
Headquartered in Overland Park, Kansas, NPA funds consumer credit loans to borrowers internationally. For more information visit www.national-processing.com.
About Satori Software Inc.
Satori Software delivers industry-leading contact data quality and mailing preparation solutions. Its MailRoom ToolKit products integrate with existing systems for point-of-entry address validation, batch cleansing and for automating mailing preparation. For information, call 1-800-553-6477 or visit www.satorisoftware.com.