A new forecast from Forrester Research credits greater online spending by Canadians, lower shipping costs and more selection for the spending increase.
Retailer is aiming to expand downtown offices for e-commerce operations and other departments.
Drug retail chain Walgreen Co. has more plans for Chicago. Just two days after announcing an in-store pickup program in the Chicago area for online shoppers, the company says it will expand its e-commerce operations in the city. As part of its “Chicago Hometown Investment Initiative,” Walgreens is planning to grow its downtown offices and beef up its e-commerce, information technology and other departments, adding about 300 jobs in all, according to the company.
“We already employ more than 4,500 people in the city, and the additional jobs we plan to bring here will position us to serve community needs in new and better ways,” says Greg Wasson, president and CEO, Walgreens, No. 73 in the Internet Retailer Top 500 Guide.
Most of Walgreens’ e-commerce operations are based in downtown Chicago and not at its headquarters in Deerfield, IL, a Chicago suburb, according to the company. The retailer plans to increase its e-commerce and technology staff due to the growth of its e-commerce business, and the downtown location offers advantages in recruiting for technology positions, a company spokesman says. The company recently acquired online retailer Drugstore.com, which will continue to operate from its offices in Bellevue, WA.