April 21, 2011, 1:22 PM

Macy’s breaks ground on a web sales fulfillment center

The mass merchant is building a $150 million center in Martinsburg, WV.

Nesli Karakus

Senior Editor, Research

Lead Photo

Macy’s Inc. broke ground last week on a new fulfillment center in Martinsburg, WV, to keep up with web sales growth. Online sales for Macy’s, which operates e-commerce sites Macys.com and Bloomingdales.com, climbed 29% in the first 10 months of 2010, the company says.

The West Virginia center will handle web orders for customers in the Northeast and Mid-Atlantic, the company says.

The facility, scheduled to open in summer 2012, is expected to employ about 1,200 full- and part-time workers and 700 seasonal workers in Berkeley County.

“Macy’s is investing more than $150 million in building this world-class fulfillment center,” says Peter Longo, president, logistics and operations, at Macy’s, No. 20 in the Internet Retailer Top 500 Guide.

West Virginia’s Development Office didn’t disclose any tax incentives related to the fulfillment center, but did confirm financial contributions that the state is providing such as a $5 million loan to Berkeley County’s Development Authority for site assessment. A site assessment evaluates what infrastructure is needed and other requirements.

West Virginia’s Governor’s Guaranteed Workforce Program is also contributing $1.8 million for job training.

“Our workforce stands ready to make this one of the company’s premiere distribution and fulfillment center operations. We look forward to a long and rewarding partnership with Macy’s,” says West Virginia Governor Earl Ray Tomblin.


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