A Forrester report points out challenges faced by some business-to-business firms working online.
Oracle Retail Store Solutions provide Sunrider with the key capabilities required by global, multi-national retailers.
Sunrider International, a leading herbal products company with retail stores in China, Japan, Korea, Malaysia, Singapore, Taiwan, and Australia, has implemented Oracle® Retail Stores applications and the Oracle E-Business Suite Release 12 in China, with plans to roll-out to Taiwan in 2011.
Sunrider’s store operations, inventory and supply chain teams is using the integrated Oracle Applications to better anticipate local demand and manage its supply chain to ensure products are readily available in all markets. Sunrider also is using the Oracle Applications to ensure high levels of customer service by delivering consistent pricing, promotions and loyalty programs across all markets.
“Oracle provides us the ability to dynamically adapt to changing market conditions by giving us information from our manufacturing processes down to our retailers and distributors,” said Jonathan Chen, IT director, Sunrider. “Oracle Retail applications extend that reach by providing an extensible platform to gather information about our end-customers.”
Sunrider is using Oracle Retail Store Inventory Management, Oracle Retail Point-of-Service, Oracle Retail Central Office and Oracle Retail Back Office to provide a single platform for store operations worldwide, fulfill the wide range of localization needs in each market, and enable easier compliance with varied international regulatory requirements.
Infogain, a Gold member of the Oracle PartnerNetwork (OPN), helped Sunrider to implement the Oracle Retail stores applications for three new stores in less than 12 weeks, speeding the initial phase of Sunrider’s international expansion program in Asia.
Oracle Retail Store Solutions provide Sunrider with the key capabilities required by global, multi-national retailers such as multi-currency and multi-language functionality.
Los Angeles-based Sunrider owns eight manufacturing facilities worldwide and operates in 44 countries, and for many years has supported its growing business operations with Oracle technology solutions including the Oracle Database, Oracle Enterprise Manager and Oracle Linux.