October 7, 2010, 2:01 PM

Gap and CVS have web site crashes this week

Each problem persisted for more than an hour, web monitoring firms say.

Lead Photo

The e-commerce sites operated by Gap Inc. and CVS Caremark Corp. both crashed this week, according to web site monitoring firms.

The Gap site went down Monday at about 9:20 a.m. Eastern time, says a spokesman for Alertbot, a site performance and measuring firm. “The web site started loading very slowly, taking over 11 seconds to load,” he says. “The problem only continued to get worse with intermittent time-out errors.”

The issue persisted until 12:30 p.m.

Pingdom, another web site monitoring firm, confirmed the crash but could not offer much detail.

The CVS site went down Monday at about 1:50 p.m. Eastern, the Alertbot spokesman says. “There was a time-out error, meaning the server responded very slow and was unable to send the entire HTTP page within the 30-second limit,” the spokesman says. “Within 10 minutes, the error changed to the connection being closed by CVS's network, which can be caused by a number of different network errors.”

The web site was brought back up by 3 p.m.

Neither Gap, No. 23 in the Internet Retailer Top 500 Guide,  nor CVS, No. 73, offered immediate comment.

comments powered by Disqus

Advertisement

Advertisement

Advertisement

From IR Blogs

FPO

Darin Archer / E-Commerce

Alternative payments: the path to increasing global sales

While the credit card is the most popular online payment method in the United States, ...

FPO

Jim Tompkins / E-Commerce

Alibaba's great leap forward in China logistics

The giant e-commerce company has projected spending $50 billion to create a modern logistics network ...

Advertisement