September 15, 2010, 2:49 PM

eBay teams up with the National Federation of the Blind

The online marketplace seeks to make it easier for blind consumers to buy and sell.

Zak Stambor

Managing Editor

Lead Photo

EBay Inc. today said it is working with the National Federation of the Blind to create more opportunities for blind consumers to buy and sell on the site.

The site already offers features that seek to make it easy for users to search, browse, buy, bid and sell using the keyboard alone, as well as to engage assistive technologies such as screen access software that detects what is being displayed on the computer screen and converts it into speech.

With the agreement, eBay and the NFB plan to also provide seed funding for blind entrepreneurs, recruit people who are blind to teach blind consumers how to sell on eBay, and create an NFB e-commerce store on eBay.

“This isn't about checking a box to make sure we're compliant with any specific guidelines," says Jonas  Klink, senior product manager of accessibility. "This is about making sure we can offer a great user experience for everyone.”

The announcement comes about six months after a deaf woman sued the online marketplace, claiming that eBay’s seller telephone verification process prevented her from selling items on the site.

Comments | 1 Response

  • That then would be the blind helping the blind; if only it were actually true; eBay’s managing executives have never helped anyone but themselves. eBay’s many current Donahoe-induced problems are hardly worth discussing any more. Clearly, the headless turkeys have taken over the eBay farmyard and, in particular since John Donahoe has been given a key to the larger “disabled” cubicle in the executive wash room, eBay has every quarter, in relative terms, been flushed further and further down the toilet. Since April Fools Day (how apt!) and the dumping of all “store” items into core, eBay’s new Utah data center appears to have been effectively crippled or, if it is functioning as planned, it’s a very strange plan. Regardless, it would appear that for many users the eBay whale is high and dry on a beach somewhere, has died, and is now starting to stink. I suspect that eBay is now generating more revenue from re-listing fees, for items that remain unsold, than from any other of their fees on genuine sales. By the way, how can an established, publicly listed, commercial entity, that is supposedly making so much money, manage to never pay its stockholders a dividend? It appears that the only people that have ever gotten any benefit out of eBay’s stash of overseas cash are the senior managing executives, and even they have been recently selling their eBay stock: eBay’s Bain & Co shill, Donahoe, is dribbling out his eBay stock sales on a monthly basis, probably hoping that no one will notice—how naïve can this man and his advisers be? http://forums.auctionbytes.com/vbulletin/showthread.php?t= 3600 Methinks that this latter-day “Captain Queeg” and his fellow incompetents are provisioning their personal lifeboats for the undoubted coming announcement that the now completed three-year Donahoe “turn around” is indeed still turning around, and around, and around (it’s otherwise known as “spinning”), and, as a result of Donahoe’s “destructive innovations”, the eBay Marketplace is getting lower and lower in the water, and must now be on the point of going submarine. Shill Bidding on eBay: Case Study #4 This latest study demonstrates eBay’s current utter desperation for revenue and, once again, eBay’s effective aiding and abetting of this criminal activity, at http://forums.auctionbytes.com/vbulletin/showthread.php?t= 3540 eBay/PayPal/Donahoe: Dead Men Walking.

Sign In to Make a Comment

Comments are moderated by Internet Retailer and can be removed.

Not a member? Signup for free today!

Advertisement

Advertisement

Advertisement

Relevant Commentary

FPO

Jason Squardo / Mobile Commerce

Five tips for achieving high mobile search rankings

Searches on mobile devices will soon exceed those on computers, Google says. Retailers that keep ...

FPO

Sergio Pereira / B2B E-Commerce

Quill turns to its B2B customers for new ideas

Coming in April is a new section of Quill.com that will let customers and Quill ...

Advertisement