HOUSTON – April 6, 2010 – Nothing is more important than to always be available to your customers. And no one does it better than Bridgestone Golf, Inc. As part of its ongoing worldwide customer relations efforts, Bridgestone Golf added WebsiteAlive’s Alive Chat software to its website, it was announced today.
According to a Bridgestone Golf representative, "WebsiteAlive has provided an excellent tool for Bridgestone Golf to reach our consumers in real-time. The software is easy to setup, use and provides in-depth reports. We are looking forward to using our online chat feature and reaching Bridgestone Golf consumers around the globe."
“Golf is universal and Bridgestone Golf interacts with consumers around the world. While email plays an important part in their everyday customer communications, there is an inherent lag time. Live Chat opens a new world in that you are available to talk to existing and potential customers when they are online. Studies have shown that these ‘active’ consumers are more likely to result in a sale,” explained Adam J. Stass, Managing Director of WebsiteAlive, a leader in Live Chat technology. “The team at Bridgestone Golf realize the need to connect with all their customers and adding Alive Chat to their website enables them to do so in real-time. Whether it’s a new product or technical question or someone interested in gathering more information about a player or golf clinic, adding Alive Chat to their customer communications mix makes Bridgestone Golf that more accessible.”
Bridgestone Golf was easily able to customize their chat window and proactive pop-up chat invitations to match their website. They even named their Live Chat feature, “B-Fit” and placed a chat link at the top of their website, which appears on every page. Bridgestone Golf also takes full advantage of the various in-depth reports WebsiteAlive’s Alive Chat software offers such as real-time information about visitors as they browse through the site, referrer and entry URLs, and visitor footprints which enable you to track how your visitors access the site and see every page they have visited for their session and the duration of their visit, to name just a few.
To add WebsiteAlive’s Alive Chat capability to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at firstname.lastname@example.org, chat with them here or visit them on the web at www.websitealive.com.
About WebsiteAlive - www.websitealive.com
Since 2004 Alive Chat software from WebsiteAlive™ has been the leader in cross-platform/cross-browser Live Chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies, including Royal Caribbean Cruises, Ltd., Cleveland Cavaliers, Chicago Blackhawks, New York Jets, Gold’s Gym and Seattle Coffee Gear to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online Live Chat solutions available today.
About Bridgestone Golf, Inc.- www.bridgestonegolf.com
Bridgestone Golf, Inc., based in Covington, GA, manufactures and markets premium golf balls, clubs and accessories under the Bridgestone and Precept brand names. Bridgestone is represented on a world stage by a number of internationally famed golfers including Fred Couples, Charles Howell III, Matt Kuchar and Brandt Snedeker. Bridgestone Golf, Inc. is a wholly owned subsidiary of Bridgestone Sports Co. Ltd., whose headquarters are in Tokyo.